Care Coordinator

NHS

  • Barnsley, South Yorkshire
  • £26,039 per year
  • Permanent
  • Part-time
  • 4 days ago
We are looking to recruit Care Coordinators who will work as part of the multi-disciplinary team in the Barnsley Primary Care Network, building on our successful and existing model.Role will be to work closely with PCN Practices and the multidisciplinary team in coordinating all key activities including access to services, advice, and information, and ensuring heath and care planning is timely, efficient, and patient-centred.This is a part time role of 30 hours at Walderslade practice S74 9AF.If a high number of applications are received this advert may be closed early.Main duties of the jobThe post holder will help patients interact and engage with everyday life through activities designed to develop, maintain, or retrain skills for people with a cognitive, physical, or mental disorder, condition, or illness. You will support the provision of continuity of care and act as a point of contact for families, residents, and professionals for identified patients in your caseload.The ideal candidate will have experience working in Primary Care and possess excellent communication and organisation skills, with a demonstrable passion for enhancing patient experience and outcomes.The ability to travel to local care homes as part of the role is essential.About usBarnsley Primary Care Network:Barnsley has established one super Primary Care Network (PCN) of over 250,000 patients which includes all of GP practices across Barnsley. This is supported by six Neighbourhood Networks building on our successful and existing model of neighbourhood working; this enables us to maintain and focus on the specific needs of each local area whilst allowing integration at a borough wide level.BHF are fully committed to ensuring equality, diversity, and inclusion (EDI) as this is embedded in our values. We are also a committed employer under the Disability Confident Scheme. Therefore, should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact a member of the HR team at syicb-barnsley.bhf-hrteam@nhs.net and we will be happy to help.Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application.DetailsDate posted29 August 2025Pay schemeOtherSalary£26,038.98 a yearContractPermanentWorking patternPart-timeReference numberB0243-25-0044Job locationsWalderslade SurgeryHigh CroftHoylandBarnsleySouth YorkshireS74 9AFJob descriptionJob responsibilitiesKey responsibilitiesWork with people, their families and carers, to improve their understanding of their condition.Support people to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes and continuity of care.Help people to manage their needs by providing a contact to answer queries, make and manage appointments, and ensure that people have good quality written or verbal information to help them make choices about their care.Signpost patients where appropriate to other additional roles within the PCN for example Social Prescribers and Health & Wellbeing coaches.Provide co-ordination and navigation for people and their carers across health and care services. Helping to ensure patients receive a joined-up service and the appropriate support from the right person at the right time.Work collaboratively with GPs and other primary care professionals within the PCN to proactively identify and manage a caseload, which may include patients with long-term health conditions, and where appropriate, refer back to other health professionals within the PCN.Support the co-ordination and delivery of multidisciplinary teams with the PCN.Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and people to be more prepared to have shared decision-making conversations.Process and book appointments by telephone or written format as requested via practice.Process referrals to community nursing and other professionals. Job descriptionJob responsibilitiesKey responsibilitiesWork with people, their families and carers, to improve their understanding of their condition.Support people to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes and continuity of care.Help people to manage their needs by providing a contact to answer queries, make and manage appointments, and ensure that people have good quality written or verbal information to help them make choices about their care.Signpost patients where appropriate to other additional roles within the PCN for example Social Prescribers and Health & Wellbeing coaches.Provide co-ordination and navigation for people and their carers across health and care services. Helping to ensure patients receive a joined-up service and the appropriate support from the right person at the right time.Work collaboratively with GPs and other primary care professionals within the PCN to proactively identify and manage a caseload, which may include patients with long-term health conditions, and where appropriate, refer back to other health professionals within the PCN.Support the co-ordination and delivery of multidisciplinary teams with the PCN.Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and people to be more prepared to have shared decision-making conversations.Process and book appointments by telephone or written format as requested via practice.Process referrals to community nursing and other professionals.Person SpecificationExperienceEssential
  • Good understanding of GDPR and confidentiality policies.
  • Knowledge and understanding of Primary Care and Primary Care Network.
  • Experience working with healthcare professionals and/or previous experience in a GP practice or in the primary care sector. `
Desirable
  • Experience coordinating with multiple stakeholder or individuals to meet specified outcomes.
  • Experience providing advice/signposting.
  • Experience using a patient clinical system.
  • Knowledge of a range of local community groups which support wellbeing.
  • Awareness of relevant Health and Social Care legislation and a developed knowledge of crisis intervention.
SkillsEssential
  • Excellent written and spoken skills with the ability to communicate effectively at all levels including with patients, carers, specialist services, GPs and colleagues.
  • Good technical literacy with Microsoft Office packages.
  • Able to work independently and manage own workload.
  • Able to build strong professional relationships.
  • Demonstrable experience of effective planning and organisation skills to deliver targets and meet deadlines.
  • Able to analyse and interpret information and present results in a clear and concise manner.
Desirable
  • Understanding of social determinants of health and how these can be addressed with patients.
QualificationsEssential
  • Educated to GCSE level or equivalent
Desirable
  • Holds relevant NVQ Level 3 qualification or equivalent experience
Deposition/Approach to workEssential
  • Creative, flexible and sensitive approach to working with people with diverse support needs
  • Ability to motivate people
  • Ability to reflect on and share best practice with peers
  • Able to travel locally as required
  • Passionate about combatting disadvantage and inequality in healthcare
  • Able to work as part of a team
Person SpecificationExperienceEssential
  • Good understanding of GDPR and confidentiality policies.
  • Knowledge and understanding of Primary Care and Primary Care Network.
  • Experience working with healthcare professionals and/or previous experience in a GP practice or in the primary care sector. `
Desirable
  • Experience coordinating with multiple stakeholder or individuals to meet specified outcomes.
  • Experience providing advice/signposting.
  • Experience using a patient clinical system.
  • Knowledge of a range of local community groups which support wellbeing.
  • Awareness of relevant Health and Social Care legislation and a developed knowledge of crisis intervention.
SkillsEssential
  • Excellent written and spoken skills with the ability to communicate effectively at all levels including with patients, carers, specialist services, GPs and colleagues.
  • Good technical literacy with Microsoft Office packages.
  • Able to work independently and manage own workload.
  • Able to build strong professional relationships.
  • Demonstrable experience of effective planning and organisation skills to deliver targets and meet deadlines.
  • Able to analyse and interpret information and present results in a clear and concise manner.
Desirable
  • Understanding of social determinants of health and how these can be addressed with patients.
QualificationsEssential
  • Educated to GCSE level or equivalent
Desirable
  • Holds relevant NVQ Level 3 qualification or equivalent experience
Deposition/Approach to workEssential
  • Creative, flexible and sensitive approach to working with people with diverse support needs
  • Ability to motivate people
  • Ability to reflect on and share best practice with peers
  • Able to travel locally as required
  • Passionate about combatting disadvantage and inequality in healthcare
  • Able to work as part of a team

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