Solution Consultant 3 (Healthcare)

• The Solution Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers.

• Lead requirements analysis and consult on recommended practices for enterprise solutions from both a business and technical perspective
• Design solutions in which extensive experience and best practice knowledge is considered or applied
• Compose and deliver requirements documentation and accurately estimate time to complete solution deployment
• Lead the demonstration of the configured solution or prototypes of the solution while maintaing stakeholder buy in and managing scope expectations
• Build solution, including configuring application development tools and integrations
• Test configured solution and ensure solution is optimal, resolving any issues and proactively advising the customer through their testing while controlling project scope
• Compose training materials and conduct training sessions for customer that demonstrates the end to end functionality of the solution
• Develop a plan for migration utilizing best practice for migrating enterprise solutions
• Transition key information to the technical support team to ensure continued successful support of customer
• Participate in pre-sales opportunities with Sales and Business Development team to provide technical or industry knowledge toward work estimates and transition to the engagement delivery team as needed
• Train and coach internal and external stakeholders on solutions and the company's project methodology
• Be a trusted advisor to the customer and drive future engagement opportunities where appropriate
• Provide guidance to other team members and contribute to team process documentation and best practices

• Bachelor's Degree or equivalent
• Healthcare experience
• Skilled with scripting, system architecture, or relational databases
• Experience configuring and implementing a technical solution
• Experience of working with a Vendor Neutral Archive
• Understanding of PACS workflow and terminology

• Understanding of DICOM, structure and terminology
• Understanding of XDS
• SQL experience
• Able to thrive in a fast paced, deadline driven environment
• Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
• Strong at investigating situations or issues to get relevant information; adept at asking probing questions to succesfully obtain quality information
• Organized and experienced at successfully multi-tasking
• Strong collaboration skills, applied successfully within team as well as with other areas
• Self-motivated with the ability to manage projects to completion with minimal oversight
• Demonstrated ability to use sound judgment and appropriately escalate issues for guidance
• Average travel requirements for this job is 30% annualized, yet unique circumstances with customers may require more travel.
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

Hyland Software