
Social Media Manager (Retail)
- Cardiff
- £35,000 per year
- Permanent
- Full-time
- As Social Media Manager, you'll play a key role in shaping the voice of online. Your day-to-day responsibilities will include:
- Designing and delivering a comprehensive social media strategy to grow followers, boost engagement, and support sales
- Developing and managing a content calendar that delivers a mix of engaging formats and brand messaging
- Owning and running all organic social activity across platforms (including planning, copywriting, and scheduling)
- Creating thumb-stopping content that aligns with audience interests, trends, and platform best practices
- Monitoring competitors and social trends to keep us ahead of the curve
- Partnering with agencies and creators to produce content and run effective campaigns
- Identifying opportunities for collaborations, competitions, and campaigns leading to reach and engagement
- Regularly reporting on performance and ROI using social media analytics tools
- Managing and responding to customer comments and feedback across channels
- Leading influencer strategy aligned to brand priorities and KPIs
- Working cross-functionally with E-Commerce, Creative, and PR to execute coordinated campaigns