
QC Controller
- Telford, Shropshire
- £24,444 per year
- Permanent
- Full-time
- To ensure that correct procedures are followed for all QC Held goods and correct return forms are completed, photos taken and the correct status is applied to the return.
- To manage good housekeeping within both returns and QC areas.
- Responsible for all uplifts and customer returns.
- To ensure that correct procedures are followed for all goods requested for disposal.
- To liaise with Customer Services with clear and accurate information.
- To process all Transactions relating to the above correctly through our WMS so that accurate records and traceability of stock is maintained.
- When required to check video footage to verify related matters.
- To provide support on the floor as and when time allows.
- Disposal (paperwork, preparation of loads, planning Deliveries/Collections with Swancote).
- Assist with other Stock functions such as Stock Clear Up, including clearing of CS, FORKLIFT & DEPOT location pallets after thorough investigation.
- Very occasionally, you may be asked to assist with Warehouse work such as PPT driving or Reach Truck driving (Licences must be in place) or Cross Dock or Stock receipting.
- Excellent attention to detail.
- Reach licence essential.
- Able to work independently.
- Knowledge of goods in, picking and despatching.
- PC Literate in Microsoft Office and excel.
- Excellent communicator.
- Have a flexible and adaptable approach to working in order to meet the requirements of the business, particularly at peak periods during the year.
- Annual Leave - 20 days inclusive of the bank holidays.
- Pension scheme - We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
- Life Assurance - x2 your annual salary.
- Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
- Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
- Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
- Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!