Community Progress Co-ordinator - End of Life Care

NHS

  • Cornwall
  • £24,937-26,598 per year
  • Permanent
  • Part-time
  • 13 days ago
Cornwall Partnership NHS Foundation Trustis leading a bold transformation inCommunity and Palliative End of Life Careacross the county. Our vision is simple yet powerful: to ensure people nearing the end of life experience apeaceful, dignified death in the place of their choosing.Currently, Cornwall has one of the highest rates of hospital stays during the last 90 days of life, a clear signal that change is needed. We are creating a morepatient-centred, community-based approachthat brings compassionate care closer to home in the last year of their life or nearing the end of life.As part of our growing service, we are:Reducing unnecessary hospital admissionsDeliveringpersonalised care plansto support home-based careIn collaboration with theMacmillan Social Investment Fundand local partners, we're expanding services including:A 24/7Rapid Community Response and Care ServiceA dedicatedEnd of Life Care phone linefor public and professionalsStrengthened voluntary sector partnerships and our Hospital@Home virtual serviceWe have opportunities available across various localities within the county, offering flexibility in base location depending on service need and candidate preference with a requirement to cover Cornwall and the Isles of Scillys.Main duties of the jobThe role of the progress co-ordinator is a countywide role working with Clinical Prioritisers, Palliativecare team (Acute Hospital and Community Hospitals) and Hospital at home. The role supports the Endof Life Pathway processing and managing the flow of patient referrals through the STRATA.The progress co-ordinator will monitor the referrals on the single electronic referral system on a continualbasis, triaging in partnership with the multi professional team.The progress co-ordinator will be responsible for reviewing key blockages to patient flow, highlightingkey issues to ward colleagues and Patient flow team by maintaining accurate and timely feedback toreferrers, liaising with multi-agencies for the co-ordination of patient flow.About usWe're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.DetailsDate posted22 August 2025Pay schemeAgenda for changeBandBand 3Salary£24,937 to £26,598 a year Per Annum/Pro RataContractPermanentWorking patternPart-timeReference number201-25-442-BJob locationsVarious - To be confirmedTo be confirmedPL31 2QTJob descriptionJob responsibilitiesTo view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Job descriptionJob responsibilitiesTo view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.Person SpecificationEducation / Qualifications and Relevant ExperienceEssential
  • NVQ 3 Administration or equivalent
  • Experience of working within a community setting
ExperienceEssential
  • Previous experience in a healthcare office environment
  • Computer literate with a excellent working knowledge of Microsoft Office, Excel and Powerpoint
  • Comprehensive experience of office equipment
Person SpecificationEducation / Qualifications and Relevant ExperienceEssential
  • NVQ 3 Administration or equivalent
  • Experience of working within a community setting
ExperienceEssential
  • Previous experience in a healthcare office environment
  • Computer literate with a excellent working knowledge of Microsoft Office, Excel and Powerpoint
  • Comprehensive experience of office equipment

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