
Inside Sales Engineer
- Stockport, Greater Manchester
- Permanent
- Full-time
- Customer Inquiry Analysis & Proposal Development: Carefully analyze customer inquiries to understand their specific needs. Develop precise and thoughtful proposals that align with those requirements, ensuring a high level of customer satisfaction.
- Strategic Collaboration: Work closely with Field Sales and Account Management to streamline sales strategies and customer engagements. Your role in these partnerships will be crucial for delivering cohesive and effective solutions.
- Order Accuracy & Management: Focus on the meticulous management of proposals and orders, ensuring every detail is correct and every process is followed to maintain the integrity and reliability of our sales operations.
- Relationship Support: Support the development of customer relationships through thoughtful communication and reliable follow-ups. Your contributions will help build a foundation of trust and respect with our clients.
- CRM & Order Management Systems: Comfort with CRM systems like Oracle, or an openness to learning them, is important for efficiently managing customer information and orders.
- Product Knowledge: The willingness and technical interest to learn about our product offerings is required. We provide comprehensive training and resources to ensure you can confidently guide our customers.
- Clear Technical Communication: The ability to convey technical information in a clear, concise manner is key from the start. You'll need to balance technical accuracy with simplicity to ensure our solutions are both effective and understandable.
- Customer-Centric Approach: Prioritize the needs and experiences of our customers in your work, aiming to provide solutions that meet their specific requirements with care and precision.
- Attention to Detail: Emphasize accuracy and thoroughness in managing proposals and orders, ensuring that every piece of information is correct, and every process step is followed.
- Team Integration: Value the strength of teamwork, contributing your ideas and efforts in a way that complements and enhances our collective goals.
- Commitment to Learning: Maintain a commitment to personal growth and professional development, especially in understanding our products and systems, to continually improve your contributions to the team.
- Understanding of Control Valves: Having a foundational knowledge of control valves or process control systems. The ability to expand upon this knowledge and incorporate it thoughtfully into customer proposals will be key to the future success in this role.