Audio-Typist/ Secretarial Support

NHS

  • Bedford, Bedfordshire
  • £24,937-26,598 per year
  • Permanent
  • Part-time
  • 1 day ago
An exciting opportunity has arisen for an Audio Typist/ Secretarial Support to join the Oral and Maxillofacial Unit at Bedford Hospital. The role will involve working within a friendly and welcoming multidisciplinary team.We are looking for an individual who is motivated and can use their own initiative. It is important that you are adaptable and enjoy working as part of a diverse team, as well as having the ability to work independently. It is equally important and essential to the role that courtesy, tact and diplomacy is maintained at all times, towards all staff and patients.If you feel you possess the desired qualities then you will be a happy addition to our team.Main duties of the jobThe main tasks will be to complete Audio Typing for clinics using digital dictation. It is essential that clinical letters are completed within the appropriate time frames, with accuracy and efficiency.You will also provide administration support services to the team, to include managing incoming and outgoing post, referrals and other related admin tasks.About usBedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.DetailsDate posted02 September 2025Pay schemeAgenda for changeBandBand 3Salary£24,937 to £26,598 a year Pro RataContractPermanentWorking patternPart-timeReference number418-COR9019-CW-BJob locationsOMFS UnitKempston RoadBedfordMK42 8DJJob descriptionJob responsibilities
  • To prioritise and efficiently organise own workload on a daily basis to ensure all tasks are completed in a timely manner.
  • To provide a complete administrative service including scanning to Medi-viewer, opening and distributing post and any other administrative task within reasonable limits.
  • To provide audio typing of clinical letters and have knowledge of medical terminology.
  • To be responsible for providing and receiving patient information, including results of investigations, maintaining tact and diplomacy at all times with due regard to confidentiality.
  • Answer telephone enquiries - e.g. from GPs, patients, relatives etc. in a courteous and diplomatic manner, using judgement to establish priority and course of action.
  • To liaise and maintain close working relationships with other administrators, wards, departments and community based health services to ensure and smooth and efficient service.
  • To adhere to Trust policies and procedures.
Job descriptionJob responsibilities
  • To prioritise and efficiently organise own workload on a daily basis to ensure all tasks are completed in a timely manner.
  • To provide a complete administrative service including scanning to Medi-viewer, opening and distributing post and any other administrative task within reasonable limits.
  • To provide audio typing of clinical letters and have knowledge of medical terminology.
  • To be responsible for providing and receiving patient information, including results of investigations, maintaining tact and diplomacy at all times with due regard to confidentiality.
  • Answer telephone enquiries - e.g. from GPs, patients, relatives etc. in a courteous and diplomatic manner, using judgement to establish priority and course of action.
  • To liaise and maintain close working relationships with other administrators, wards, departments and community based health services to ensure and smooth and efficient service.
  • To adhere to Trust policies and procedures.
Person SpecificationQualificationsEssential
  • Good Standard of General Education
  • ECDL qualification or equivalent
Desirable
  • Medical Terminology Qualification
  • Business Admin or Customer Services NVQ
  • RSA Typing Qualification or equivalent
ExperienceEssential
  • Experience of meeting deadlines involving high volumes of data within strict/tight timeframes.
  • Experience of working within a team and independently.
  • Microsoft Packages
Desirable
  • Previous Experience of working within the NHS.
KnowledgeEssential
  • Understanding of the need of confidentiality awareness at all times.
  • Understanding of the importance of accuracy in a data collection.
Desirable
  • Knowledge of 18week and Cancer Pathways
Person SpecificationQualificationsEssential
  • Good Standard of General Education
  • ECDL qualification or equivalent
Desirable
  • Medical Terminology Qualification
  • Business Admin or Customer Services NVQ
  • RSA Typing Qualification or equivalent
ExperienceEssential
  • Experience of meeting deadlines involving high volumes of data within strict/tight timeframes.
  • Experience of working within a team and independently.
  • Microsoft Packages
Desirable
  • Previous Experience of working within the NHS.
KnowledgeEssential
  • Understanding of the need of confidentiality awareness at all times.
  • Understanding of the importance of accuracy in a data collection.
Desirable
  • Knowledge of 18week and Cancer Pathways

NHS