Professional Liability & Insurance Lawyer

Robert Walters

  • London
  • Permanent
  • Full-time
  • 22 days ago
You will be part of a dedicated team responsible for managing legal risk across the business, with a particular focus on professional liability, insurance matters, claims, and regulatory compliance. The firm is committed to responsible business practices, diversity, and flexible hybrid working arrangements, ensuring you can thrive both professionally and personally. If you are passionate about delivering outstanding client service while contributing to an organisation that prioritises the wellbeing of its people and communities, this is the perfect next step in your career.What you'll do:As a Professional Liability and Insurance Lawyer, you will play an integral role in safeguarding the firm's reputation by managing professional liability claims, addressing client complaints with care, supporting insurance processes, and ensuring robust compliance with regulatory standards.Your day-to-day activities will involve close collaboration with senior leaders in the risk legal team as you investigate claims, prepare responses to clients, liaise with external bodies such as the Legal Ombudsman, and support internal investigations. You will also contribute to insurance renewals and notifications while maintaining meticulous records of all ongoing matters. Success in this position requires not only technical expertise but also excellent interpersonal skills; your ability to communicate difficult messages sensitively will help foster trust both internally and externally.By taking responsibility for seeing matters through to completion or resolution, you will help maintain high standards of client service while upholding the firm's core values of integrity, respect, inclusivity, and delivery focus.
  • Assist the Head of Professional Liability with the reporting and management of claims related to professional liability and insurance matters.
  • Investigate client complaints thoroughly and draft clear, well-reasoned responses that reflect the firm's values of empathy and clarity.
  • Conduct investigations into claims, handling straightforward cases independently or instructing external counsel for more complex issues as required.
  • Maintain accurate records of all complaints and ensure deadlines are met consistently through diligent tracking systems.
  • Liaise effectively with the Legal Ombudsman to facilitate timely resolution of client concerns.
  • Support the Head of Professional Liability with insurance notifications and renewals by preparing documentation and coordinating with relevant stakeholders.
  • Collaborate with the General Counsel on internal investigations as well as regulatory inquiries to ensure compliance with all legal obligations.
  • Provide assistance on contentious matters that may arise between the firm and its suppliers or other third parties.
  • Ensure full compliance with all relevant legal and regulatory requirements including Solicitors Regulation Authority (SRA) Standards, Regulations, and Principles.
  • Contribute positively to the ongoing development of best practices within the risk legal team by sharing knowledge and supporting colleagues.
What you bring:
  • Qualified lawyer with at least 5-7 years' experience in civil or commercial litigation gained either in private practice or an in-house setting.
  • Demonstrable experience in professional negligence work is highly desirable for this position.
  • Previous involvement in handling claims against solicitors would be considered an advantage.
  • Familiarity with insurance coverage issues relating to professional indemnity or non-professional indemnity risks is beneficial.
  • Proven ability to work independently using your own initiative while remaining responsive to team needs.
  • Excellent communication skills enabling you to articulate complex or sensitive information clearly to colleagues at all levels across the organisation.
  • Resilient approach combined with flexibility in managing changing priorities or unexpected challenges within a busy legal environment.
  • Self-motivated attitude with a track record of taking responsibility for progressing matters through to resolution without close supervision.
  • Experience working within large City or international law firms is desirable but not essential if you bring equivalent expertise from another context.
  • Commitment to upholding high standards of client service alongside integrity, respect for others, inclusivity, strong interpersonal skills, and delivery focus.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidatesCompanyEstablished in 1985, the Robert Walters Group is one of the world's leading specialist professional recruitment consultancies with an international network of 44 offices in 21 countries. In the UK we specialise in the placement of permanent, contract and temporary positions across all levels of seniority and recruits across the accounting, finance, banking, IT, HR, legal, sales & marketing, secretarial and support disciplines.Our specialist legal recruitment division provides a complete, fully integrated service that focuses on the placement of legal professionals into private practice, in-house and the public sector markets. Jobs at all degrees of seniority are covered, from newly-qualified lawyers to partner level, either on a locum, contract or permanent assignment basis.Our extensive global network of offices allows us to place UK qualified lawyers overseas and internationally qualified lawyers in the UK. As part of the Robert Walters brand, the legal division is recognised worldwide and is associated with great expertise in our field and an unshakeable commitment to providing the best possible service.For further information about the career prospects we can offer you, please visit our website:Company info Telephone 020 7379 3333 Location 11 Slingsby Place
St Martin¹s Courtyard
London
WC2E 9AB
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