Meetings and Events Manager

Edwardian Hotels

  • London
  • £32,240 per year
  • Permanent
  • Full-time
  • 1 month ago
Join the UK’s most dynamic collection of hotels and restaurantsAt Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore front of our culture.We are recruiting for a Meeting & Events Manager to join our Meetings & Events Operations Team at The May Fair Hotel, A Radisson Collection Hotel.Overview:
  • Under the guidance of the M & E Operations Manager you will ensure that you have a full understanding of the service excellence standards within Meeting and Events and will ensure that the guest experience delivered is of an exceptionally high standard.
  • You will take full responsibility for the events that you are assigned to and will ensure that the team is co-ordinated to fulfill all aspects of the function as per the function sheet.
  • You will co-ordinate the set up of rooms and other public areas in accordance with the standards ensuring that rooms are maintained to 'show round' standards at all times when not in use.
  • You will ensure that all guests entering the event space are warmly welcomed and served as appropriate.
  • You will ensure that the appropriate bar procedures are in place for every event and that payment is taken for every drink where required.
  • You will handle all guest complaints and feedback positively seeking to resolve all issues where you can.
  • You will create a cohesive and motivated Meeting and Events team for each event that you manage ensure that morale and team spirit is kept high.
About You:
  • In depth knowledge of Meetings and Events Operations within a multi-million-pound hotel revenue operation within a 5 Star environment.
  • Excellent attention to detail, logistics, management, and leadership skills is essential for this role.
  • Proven organizational skills, works well on their own.
  • Confident and has the ability to establish rapport effectively.
  • Good command of English both verbal and written.
Company Benefits:Competitive salary28 days Holiday per annum including Bank Holidays increasing with long serviceComplimentary hot meals, salad bar and unlimited beverages provided dailyRecommend a Friend Scheme of up to £500 per friend recommended.Annual complimentary night stays within our hotelsPreferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friendsAccess to a discount platform for all of the most popular stores and outletsAuto enrolment into our company pension schemeRegular social events across all hotelsAnnual company recognition events held in January each yearWellbeing champions across all of our hotelsAccess to our company doctor for medical appointments and occupational health supportAccess for all hosts to our online learning platform Edwardian AcademyOpportunities for promotion and a wide range of training programs to support your developmentEligibility:In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.About Company: Since 1927, The May Fair has welcomed guests to stay in one of London’s most iconic neighbourhoods and experience the delightful tradition of Mayfair hospitality. Set just behind Berkeley Square, guests are moments from exclusive shopping on Bond Street, green spaces in Hyde Park and Green Park, as well as the nightlife of Soho and the West End. The five-star hotel is home to the popular May Fair Bar with its signature cocktails, whilst the award-winning flagship restaurant May Fair Kitchen serves contemporary Italian, Spanish, Peruvian, Mexican, Mediterranean and Japanese small plates. Guests discover relaxation and harmony in the spacious bedrooms and suites, where luxe furnishings and amenities provide the perfect sanctuary when downtime is needed. Mind and body are seen to in May Fair Spa, featuring a 24-hour gym and a tranquil multi-facility spa with world-renowned Omorovicza treatments. A beautiful place for weddings, events and conferences, The May Fair’s unique spaces also play host to popular events for up to 370 guests.

Edwardian Hotels