
Account Coordinator
- Darwen, Lancashire
- £27,000 per year
- Permanent
- Full-time
- Generate reports on sales performance, pipeline status, and key metrics for management review.
- Order processing & billing duties.
- Handle order entry, ensuring that customer orders are accurately recorded in the system.
- Coordinate with finance and billing teams to ensure invoices are generated and sent to clients on time.
- Track the status of orders and manage communications with clients regarding delivery timelines or issues.
- Ensure smooth integration between dealership systems and those of the manufacturer or distributor.
- Process all transactions with precision and clarity, ensuring records are up-to-date.
- Regularly update vehicle and customer records to ensure accuracy and completeness.
- Provide a professional and welcoming reception to all visitors, ensuring a positive first impression.
- Efficiently handle telephone enquiries, considering peak periods and ongoing meetings.
- Provide actionable insights to the sales leadership team for strategic decision-making.
- Assist in the development and documentation of standardised sales processes and workflows.
- Identify inefficiencies in the sales process and recommend improvements.
- Manage and support sales tools, such as CRM software, proposal tools, and analytics platforms.
- Planning & organising skills and ability to prioritise
- Ability to work within a team as well as on own initiative
- Ability to ensure all outgoing sales correspondence is dispatched promptly.
- Possess a working knowledge of manufacturer systems and documentation handling requirements
- Conducted all transactions with precision and maintained clear records.
- Uphold a consistently professional and courteous welcome for all visitors.
- Enhance the reputation of the business during interactions with others.
- File completed invoiced job card histories and conduct annual archiving of job cards.
- SAP & necessary order processing knowledge.
- Hybrid working 4 days in office 1 home with flexibility
- Flexible working patterns (Flexitime)
- Imbursed international travell
- Pension scheme contribution
- Performance implemented sales bonus
- Target incentives
- Collaborative environment