
Patch Manager - Belfast
- Belfast
- £31,495-33,900 per year
- Temporary
- Full-time
- Tenancy termination & management of empty properties (voids).
- Tenancy management of existing and new tenancies and other tenure types existing within managed estates / properties.
- Secure tenants seeking to transfer to other social housing.
- Succession, assignment, joint tenancy & direct exchange applications.
- Income Collection and rent account management in respect of new, existing and outgoing tenants.
- Planned maintenance and associated consultation, customer payments, organising, recording and monitoring associated decant and other arrangements for tenants as necessary.
- Community involvement, community cohesion and community safety.
- Hold a degree (Level 6*) or equivalent and a minimum of 1 years relevant experience in a customer support environment.
- Hold a BTEC Higher Cert/Diploma (Level 5*) qualification in Housing and a minimum of 1 years relevant experience in a customer support environment.
- Hold a BTEC Higher Cert/Diploma (Level 5*) or equivalent and a minimum of 2 years relevant experience in a customer support environment.
- Can demonstrate equivalent continuing professional development or experiential learning and at least 3 years relevant experience in a customer support environment.
- Possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full including with reasonable travel time-frames.