Operations Manager
- Belfast
- £35,000 per year
- Temporary
- Full-time
- 40 hours per week
- Generally, Monday to Friday, however flexibility will be required for occasional weekends/evenings.
- Company Pension scheme
- Manage own diary
- Driving license required
- £35,000 per annum
- 25 days holiday plus 8 statutory holidays.
- Health and Wellbeing Program inclusive of Employee Assistance Program
- Provide overall planning, direction, Leadership and control to all Operations teams within your area to achieve operating and financial goals.
- Responsible for all client operations encompassing cleaning, Housekeeping, Security, Healthcare cleaning and Combined Services
- Ensure all direct reports follow company policy and procedures regarding Financial controls and reporting, Payroll, Health and Safety, Accident Reporting, and Human Resources.
- Management of the patch performance against budget, including allocation of budgets to direct reports to ensure effective operations and optimum financial performance.
- Focus on retention of existing business and identification of business that is either operationally of financially underperforming.
- Be fully conversant with and understand the requirements of contracts in terms of responsibilities, obligations and scope of services.
- Establish effective customer relationships and maintain mutually beneficial relationships with clients to influence retention and grow base business proactively
- Assist as and when required in the sales/tender process
- Clean and valid Driving Licence required
- Candidates should have excellent communication skills
- Health & Safety experience
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The post also requires proficient skills in computer literacy.