Order Management Specialist - Export
Danaher
- Little Chalfont, Buckinghamshire
- Permanent
- Full-time
- Process customer orders in compliance with company policies and standard operating procedures
- Demonstrate excellent data entry skills to quickly and accurately review and input data
- Track orders to delivery, problem solve delivery issues and strive for continuous improvement of OTD (On Time Delivery) metric
- Ensure timely capturing and resolution of complaints in SFDC. Investigate root causes to resolve recurring issue resulting in complaints
- Ensure timely and accurate invoice management & dispute resolution working in close collaboration with Accounts Receivable
- Ensure compliance to internal policies, quality procedures and Sarbanes-Oxley Act (SOX)
- Bachelor studies or similar qualification with first experience in a fast-paced order management role
- Experience with ERP systems such as Oracle and CRM systems such as SFDC as well as MS Office
- Export/ import experience
- Fluently English language skills
- Biopharmaceutical industry