Receptionist
- Edinburgh
- £16,380 per year
- Permanent
- Full-time
REQ Number: 593086
Location: Edinburgh Park, EH12 9SE
Contract Type: Permanent
Hours: 25 hours per week (Monday to Friday, 9:30am – 3:00pm)
Salary: £16,380Are you an organised, customer-focused professional with a passion for delivering exceptional front-of-house service? We’re looking for a welcoming and proactive Receptionist to become a valued part of a busy site based in Edinburgh Park.In this pivotal role, you'll be the first point of contact for clients and visitors, providing a warm welcome and delivering outstanding service with professionalism and efficiency.Key Responsibilities
- Greet, welcome and sign in visitors, ensuring adherence to site security procedures
- Manage incoming calls and correspondence professionally
- Handle bookings for meeting rooms, hospitality and taxis
- Maintain reception and meeting room standards
- Provide administrative and concierge support to clients and their guests
- Operate AV equipment and assist with technical queries
- Monitor and update reports, fault logs, and service requests
- Support other site service functions as required
- Previous reception or front-of-house experience is highly desirable
- Proactive, adaptable, and approachable attitude
- Excellent verbal and written communication skills
- Attention to detail and a strong customer service ethic
- Confident using Microsoft Office (Word, Excel, PowerPoint)
- Team player with a positive, can-do approach
- Enjoy a dynamic and supportive working environment, with a range of employee benefits including:
- Free on-site parking
- Free gym membership
- Company pension and life insurance
- Access to a wide range of discounts via our employee benefits portal
- Online GP service and wellbeing programmes
- Meals on duty
- Company events
- Apprenticeship and referral programmes