Senior Healthcare Support Worker, Colorectal

NHS

  • Chertsey, Surrey
  • £26,240-27,928 per year
  • Permanent
  • Part-time
  • 5 days ago
22.5 hours per week(please note as this is a part time role, we are not able to offer sponsorship. )We are looking for a Healthcare Support Worker to work in the Anorectal Physiology Unit at St Peter's Hospital. The post holder would be required to assist the clinical team during the physiological investigations, ensuring patients are properly cared for, making sure patient lists run smoothly and always maintaining the privacy and dignity of patients and staff. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by the Clinical Nurse Specialists, incorporating:
  • Infection Prevention and Control
  • Moving & Handling of patients to support independence
  • Continence Management
  • Safeguarding of adults and children
The postholder must have excellent communication and IT skills as well as a compassionate nature and a desire to provide high standards of care to our patients.For further information regarding this role, please contact Karyn Grimmer, Senior Pelvic Floor Specialist Nurse, karyn.grimmer@nhs.netMain duties of the jobOur Healthcare Support Workers are at the heart of providing direct patient centred care, supporting the Registered Nurses and Nursing Associates as well as the wider Multi-Disciplinary Teams.The role is varied, equally challenging and rewarding, where you will have the opportunity to really make a difference to the experience of our patients.The main duties of this role is to assist clinical staff to run patient investigation sessions smoothly and help with the delivery of holistic patient care, supporting the physiology staff as well as ensuring patients are comfortable during investigations and assisting patients before and after investigations.About usAshford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.DetailsDate posted29 August 2025Pay schemeAgenda for changeBandBand 3Salary£26,240 to £27,928 a year per annum inc. HCAS (pro rata for part time hours - 22.5 hours)ContractPermanentWorking patternPart-timeReference number323-ACS5847-MHJob locationsSt Peter's HospitalGuildford RoadChertseyKT16 0PZJob descriptionJob responsibilitiesWorking as a Healthcare Support Worker in the Anorectal Physiology Unit, your main responsibility would be to carry out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by the Pelvic Floor Specialist Nurses, incorporating:Continence ManagementNutrition & HydrationUndertaking and recording of Vital SignsMoving & Handling of patients to support independenceInfection Prevention and ControlSafeguarding of adults and children.See full job description for full detailsJob descriptionJob responsibilitiesWorking as a Healthcare Support Worker in the Anorectal Physiology Unit, your main responsibility would be to carry out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by the Pelvic Floor Specialist Nurses, incorporating:Continence ManagementNutrition & HydrationUndertaking and recording of Vital SignsMoving & Handling of patients to support independenceInfection Prevention and ControlSafeguarding of adults and children.See full job description for full detailsPerson SpecificationQualificationsEssential
  • Level 2 of English and Math
  • Care Certificate achieved through NHS
  • Level 3 Qualification
Desirable
  • Health and Social care level 3
  • 3 steps Tristel cleaning training
ExperienceEssential
  • Experience as a Healthcare Support Worker within the NHS
  • Team working
Desirable
  • Healthcare Support Working Buddy
  • Link Healthcare Support Worker
KnowledgeEssential
  • Trust vision, values and behaviours and strategic objectives
  • Understanding of the role of the Healthcare Support Working in the hospital setting
Desirable
  • Basic knowledge of how the NHS works
SkillsEssential
  • Effective communication skills
  • IT skills
  • Caring and compassionate
  • Empathy and understanding
  • Ability to provide excellent patient centred care
  • Excellent time management skills
  • Team worker
  • Ability to prioritise appropriately
  • Ability to advocate for others as required
Desirable
  • Able to demonstrate that you are honest, reliable and trustworthy
  • Treat patients, visitors, colleagues with respect
  • Ability to be flexible to meet the needs of the patients, the team, the service and the Trust.
Right to work in UKEssential
  • Please confirm you are residing in the UK with a valid right to work document.
Attitude, Behaviour and ValuesEssential
  • Customer service focus
  • Willing and able to take personal responsibility
  • Demonstrates passion for excellence
  • Seeks out and takes opportunities for improving the service offered
  • Flexible in their attitudes and behaviours to support team working and delivery of objectives
  • Respects, values and cares for others
Person SpecificationQualificationsEssential
  • Level 2 of English and Math
  • Care Certificate achieved through NHS
  • Level 3 Qualification
Desirable
  • Health and Social care level 3
  • 3 steps Tristel cleaning training
ExperienceEssential
  • Experience as a Healthcare Support Worker within the NHS
  • Team working
Desirable
  • Healthcare Support Working Buddy
  • Link Healthcare Support Worker
KnowledgeEssential
  • Trust vision, values and behaviours and strategic objectives
  • Understanding of the role of the Healthcare Support Working in the hospital setting
Desirable
  • Basic knowledge of how the NHS works
SkillsEssential
  • Effective communication skills
  • IT skills
  • Caring and compassionate
  • Empathy and understanding
  • Ability to provide excellent patient centred care
  • Excellent time management skills
  • Team worker
  • Ability to prioritise appropriately
  • Ability to advocate for others as required
Desirable
  • Able to demonstrate that you are honest, reliable and trustworthy
  • Treat patients, visitors, colleagues with respect
  • Ability to be flexible to meet the needs of the patients, the team, the service and the Trust.
Right to work in UKEssential
  • Please confirm you are residing in the UK with a valid right to work document.
Attitude, Behaviour and ValuesEssential
  • Customer service focus
  • Willing and able to take personal responsibility
  • Demonstrates passion for excellence
  • Seeks out and takes opportunities for improving the service offered
  • Flexible in their attitudes and behaviours to support team working and delivery of objectives
  • Respects, values and cares for others

NHS