
Director, SMB Solutions Specialist (UK&I)
- London
- Permanent
- Full-time
- Own the UK&I Small and Medium Business strategy and go-to-market, partnering with key stakeholders including UK and Europe business development and product teams
- Drive new SMB client opportunities, including:
- Identifying new potential clients
- Designing market-leading client propositions
- Acting as an SMB subject matter expert in client pitches
- Identifying SMB whitespace, sales acceleration opportunities and maintaining an up-to-date view of SMB pipeline shape
- Lead SMB activities with existing clients, supporting Account Executives, including:
- Designing new client propositions or enhancements to existing propositions, including bringing together a 'One Visa' solution for SMBs e.g Tink, Visa Direct
- Identify and own any cluster/market specific offers and partnerships
- Support existing client growth, including driving visibility of migrations, client performance, and activation and optimisation opportunities
- Drive SMB client account and strategic planning sessions
- Contribute to the overarching European and Global SMB solution roadmap and strategy
- Ensure market readiness / fit when new solutions or products are launched, and support the localisation of collateral and GTM
- Partner with Visa marketing and consulting teams to develop and deliver marketing campaigns which build Visa's SMB brand in cluster
- The successful applicant will have extensive experience in SMB proposition development, sales or other client-facing roles
- Deep knowledge of SMB payments and global payment systems, preferably gained through working for a bank, Fintech or payments player
- Strong commercial acumen with the desire to own and drive sales success
- Strong relationship skills and credibility to work with internal and external peers and more senior stakeholders
- Comfort working in a complex multicultural matrix environment and ability to work through change
- A strong degree of self-direction and accountability with focus on delivery
- High orientation towards teamwork, good attitude towards cross functional working
- Fluency in English with excellent written, verbal and interpersonal communication skills. Fluency in another language viewed favourably