Administration Officer
- Berwick, East Sussex
- £24,937-26,598 per year
- Contract
- Full-time
- Updating and maintaining accurate records using RiO (electronic patient information system)
- Typing letters and reports accurately and in a timely manner
- Supporting and minuting meetings as required
- Managing correspondence and communications efficiently
- Handling incoming enquiries and telephone calls professionally
- Liaising with internal teams and external stakeholders
- Greeting visitors and coordinating appointments and meetings
- Providing general administrative support as required, under the direction and guidance of the Admin Team Lead
- Carrying out reception duties and cross-cover support during staff absence or as needed
- A supportive and friendly working environment
- Access to NHS pension scheme and a range of staff benefits
- A generous and competitive annual leave allowance
- Employee wellness and wellbeing initiatives
- Excellent organisational, communication, and interpersonal skills
- Ability to work under pressure and use initiative
- Attention to detail and a high standard of written communication
- Proficiency in Microsoft Office applications
- Previous administrative or secretarial experience, including minute-taking experience, preferably in a healthcare setting and including typing live during discussions
- Fast, accurate advanced typing/keyboard skills (audio-typing skills and experience is also desirable)
- Confidence in using electronic patient record systems (e.g. RiO though training will be provided)
- Excellent organisational, communication, and interpersonal skills
- Ability to work under pressure and use initiative
- Attention to detail and a high standard of written communication
- Proficiency in Microsoft Office applications
- Previous administrative or secretarial experience, including minute-taking experience, preferably in a healthcare setting and including typing live during discussions
- Fast, accurate advanced typing/keyboard skills (audio-typing skills and experience is also desirable)
- Confidence in using electronic patient record systems (e.g. RiO though training will be provided)
- General level of education to O-Level/GCSE or equivalent (A-C grade or equivalent, including English and Mathematics)
- Word-processing qualifications at Level 3 (OCR/RSA Level 3 or equivalent skills and demonstrable experience)
- An Audio Typing qualification or demonstrable equivalent experience
- NVQ Level 3 or QCF Level 3in Customer Care (or equivalent)
- NVQ Level 3 or QCF Level 3 in Business Administration (or equivalent)
- Note taking skills
- Able to communicate effectively at all levels, both written and verbal. Excellent interpersonal and communication skills
- Good organisational and planning skills, using own initiative. Ability to prioritise and process information according to urgency
- Flexible attitude to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence
- Discrete in handling confidential and sensitive information
- Previous secretarial or clerical experience, minimum 1 year
- Experience working with software packages including Microsoft Word, Excel, PowerPoint, and Patient Information Systems
- Note-taking experience, ideally including live typing during discussion
- Prioritise and plan own workload to meet deadlines
- Working in a team
- Experience in using stock ordering and petty cash systems
- Experience of working with medical records filing systems
- Knowledge and understanding of medical and/or specialised terminology
- Willingness to learn
- Working in healthcare or similar setting
- General level of education to O-Level/GCSE or equivalent (A-C grade or equivalent, including English and Mathematics)
- Word-processing qualifications at Level 3 (OCR/RSA Level 3 or equivalent skills and demonstrable experience)
- An Audio Typing qualification or demonstrable equivalent experience
- NVQ Level 3 or QCF Level 3in Customer Care (or equivalent)
- NVQ Level 3 or QCF Level 3 in Business Administration (or equivalent)
- Note taking skills
- Able to communicate effectively at all levels, both written and verbal. Excellent interpersonal and communication skills
- Good organisational and planning skills, using own initiative. Ability to prioritise and process information according to urgency
- Flexible attitude to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence
- Discrete in handling confidential and sensitive information
- Previous secretarial or clerical experience, minimum 1 year
- Experience working with software packages including Microsoft Word, Excel, PowerPoint, and Patient Information Systems
- Note-taking experience, ideally including live typing during discussion
- Prioritise and plan own workload to meet deadlines
- Working in a team
- Experience in using stock ordering and petty cash systems
- Experience of working with medical records filing systems
- Knowledge and understanding of medical and/or specialised terminology
- Willingness to learn
- Working in healthcare or similar setting