Operations Team Manager

FNZ Group

  • Ipswich, Suffolk
  • Permanent
  • Full-time
  • 22 days ago
Manager – Property Operations9 month FTC
Ipswich or SalisburyHybrid
£Excellent + bonus + excellent benefits + global career progressionDo you thrive on leading teams, driving performance, and delivering exceptional client outcomes? Ready to take on a key leadership role in a fast-growing global FinTech?We’re looking for an Manager to oversee and develop two high-performing Property teams, based in Ipswich and Salisbury, as part of FNZ’s Property transactions within SIPP administration. In this role, you’ll ensure your teams deliver outstanding service, meet regulatory requirements, and continually improve processes to support our clients.Whether you already have some property, legal or SIPP experience — or come from a broader accounts payable leadership role— this is a great opportunity to join a global brand in a leadership role.What you’ll be doing:As an Team Manager for the Property Investment team, you’ll provide strategic and day-to-day leadership for your teams, ensuring they operate efficiently, collaboratively, and in line with FNZ’s high standards. You’ll also be a key link between senior management, your direct reports, and other operational and technology teams.Your responsibilities will include:
  • Leading, motivating, and developing two operational teams across Ipswich and Salisbury
  • Overseeing daily transaction processing, reconciliations, and issue resolution
  • Ensuring regulatory and compliance standards are met at all times
  • Managing performance against KPIs, SLAs, and quality benchmarks
  • Acting as a point of escalation for complex queries and operational issues
  • Managing resource planning, recruitment, and training for both teams
What we’re looking for:You’ll be an experienced people leader with a track record in financial services or accounts payable operations. You’ll combine a commercial mindset with strong regulatory awareness and excellent stakeholder management skills.Key skills and attributes:
  • Proven leadership experience managing operational teams (multi-site experience desirable)
  • Some knowledge of investment operations ideally property transactions relating to SIPP administration, is desirable
  • Excellent organisational and problem-solving skills
  • Clear, confident communicator with all levels of stakeholders
  • Experience driving process improvement and operational change
  • Ability to inspire, mentor, and develop high-performing teams
Why join FNZ?At FNZ, you’ll join a global platform technology company that’s reshaping the future of wealth management. We work with top-tier banks, insurers, and investment firms — and we’re growing fast.Here’s what you can expect:
  • Competitive salary
  • Hybrid working
  • Private medical and life insurance
  • Paid training and leadership development
  • Opportunities for global mobility and career advancement
  • Collaborative, supportive, and high-growth environment
Ready to lead and inspire two operational teams at the heart of a global FinTech?Apply now to become an Property Operations Team Manager at FNZ.#LI-CW1About FNZFNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.7 trillion in assets under administration (AUA).Together with our customers, we help over 26 million people from all wealth segments to invest in their future.

FNZ Group