
Product Manager
- East Sussex
- £40,000-45,000 per year
- Temporary
- Full-time
The Job:
- Develop a clear understanding of the product strategy and programme plan and the role that new products play.
- Adopt an innovative approach to servicing market needs and delivering on business goals
- Work with the Head of Product on gap analysis and in identifying where there is need for development of new products and concepts to deliver on the programme plan
- Carry out market research & competitive analysis and identifying portfolio gaps and overlaps
- Understand needs of targeted markets and persona to ensure all product positioned correctly
- Provide support in developing positive relationships with tourist boards
- Maintain New Product Ideas list and & propel priorities along the product pipeline to launch
- Develop Product Plans that make the business case, specify positioning, and define the product
- Source and build effective two-way relationships with new supplier partners
- Direct line management responsibility of New Product Development team
- Consultant with the Commercial team to ensure supplier cost base for new trip components is in line with competitor trips
- Putting the customer at the heart of all decisions to deliver outstanding service and product quality,
- Supporting the Customer team to manage guest queries, special requests and resolve issues
- Facilitate sales training and champion new products and individual components
- Collaborate with Operations team to ensure contracted services are achieving company goals related to service level expectations
- Support Business wide feed of required Product Information to support relevant department needs.
- Experience of using initiative solutions to solve problems
- Experience working in a busy team environment
- Experience using Microsoft Office, especially Excel and SharePoint effectively for general administration
- GCSE level in English & Math's
- Travel industry / Tour operator Product and supplier contracting and negotiating
- Experience of negotiating supplier Service Level Agreements and overseeing contracts
- Advanced knowledge of Microsoft office applications
- Knowledge of software apps that improve efficiencies
- To be able to manage, and make key decisions, on health and safety
- Friendly and enthusiastic personality
- Agile & dynamic thought processes
- Excellent verbal & written communication skills and ability to demonstrate flexibility and initiative
- Ability to build professional relationships with people from a range of backgrounds and cultures adapting the message accordingly
- Collaborate working and influencing skills
- Ability to negotiate with a variety of different suppliers
- 12 Month Maternity Contract
- Salary £40,000 - £45,000 + Bonus
- Hybrid role in East Sussex
- If you are interested please click 'APPLY' or email your cv to helen@traveltraderecruitment.co.uk