Account Manager - High

ECS Resource Group

  • Solihull, West Midlands
  • £75,000 per year
  • Permanent
  • Full-time
  • 17 days ago
  • Apply easily
Job DescriptionAccount ManagerSalary: £65k - £75k basic + £35k bonus + £6k Car allowanceLocation: RemotePersonal ProfileYou will be responsible for developing strategic relationships within existing clients.You will need to build and maintain these relationships, and those with end users, in order to gain an understanding of the client's business and to maximise the development of new business and retention of existing revenues.Key ResponsibilitiesClient AwarenessUsing effective questioning and breadth of research to investigate and stay abreast of political, economic, social and industry specific trends (both telecoms and your clients' industries)Building RelationshipsDeveloping alliances and collaborative opportunities, presenting and demonstrating the benefits of mutual cooperation between Wavenet and your clients.Developing SolutionsGetting to the bottom of issues, forming links between client events and the differing motivations of your client contacts to develop solutions that last and benefit all.PlanningDevelopment and ongoing use of account plans incorporating strategies for success. Interpretation of account revenue, data and trends to identify opportunities and threats.Sales PerformanceConsistently achieve a monthly sales target through the development of existing accounts.Desirable Criteria
  • WLR/SIP/NGN and associated tariffing
  • Data connectivity (DSL, FTTC, EoFTTC, EFM, leased line, P2P, MPLS, SDWAN)
  • UCaaS/PBX
  • CCaaS/Contact Centre
  • Hosted Managed Services, Private Cloud, Public Cloud
  • IT Services -MS365, security, backup, DR/DRaaS
  • Mobile devices, voice and data composites

ECS Resource Group