Platform Executive, EMEA

Royal Caribbean Cruises

  • Weybridge, Surrey
  • Permanent
  • Full-time
  • 21 days ago
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.About UsRoyal Caribbean Group is the world's largest cruise line, having a record-breaking year and launching not one but TWO brand new ships in 2024, including a brand-new class of ship in Icon of the Seas! It couldn't be a more exciting time to join a global business that is blazing a trail in the travel industry right now.With our 3 brands Royal Caribbean International, Celebrity Cruises & Silversea we have ships in South America, Europe, Asia, Australia, and several North American markets beyond our headquarters in Miami, FL. We cover the globe. No matter where our guests want to go, Royal Caribbean Group has a ship that can deliver a world-class vacation.At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. You get to work both independently and as part of a collaborative and dynamic international team. We are passionate, we are innovative, and we are unstoppable.We are now looking for a Trade Platform Executive who will be responsible for the successful implementation of Cruising Power 2.0 and the management of content across all other EMEA Trade Platforms. This role encompasses both strategic execution and comprehensive content management to ensure the platforms effectively support market needs. The Executive will collaborate with cross-functional teams, including senior management and regional stakeholders, to define and execute the roadmap for Cruising Power 2.0, while also overseeing the management, updates, and enhancements to multiple EMEA Trade Platform content, ensuring that all resources are current, accessible, and aligned with business objectives.Responsibilities
  • Work with the Global Cruising Power teams to understand customer expectations, requirements and business values for platform features.
  • Evaluate best practice and most cost-effective translation process once in bau at market level.
  • Develop a roadmap (at market level), objectives and milestones with involvement from all relevant stakeholders (internal and external) and alignment with the product technology roadmap.
  • Create and maintain timing plan to support launch of CP tool in each EMEA Market.
  • Work with Trade Marketing teams to produce in Market Launch collateral & comms plans.
  • Evaluate and action training requirements for all EMEA Markets.
  • Work with Trade Marketing teams to create monthly content calendar for content management of platforms and align across EMEA
  • Lead implementation of all Cruising Power Content at market level once in bau as supplied by trade marketing teams, including all copy, banners and other trade collateral items.
  • Copywriting responsibilities across Trade communications and other trade toolkits including translations
  • Develops a content library for training material and ensures information is updated regularly
  • Ownership of all content updates on the EMEA online portal, including loading of new assets and imagery, campaigns collateral and training modules.
  • Development of new landing pages for ship or product launch
  • Monitor key performance indicators (KPIs) related to Trade Platform usage and content effectiveness, and implement necessary improvements based on data analysis.
QUALIFICATIONS AND EDUCATION
  • Marketing or Business Degree
  • Digital Content Creation and copy writing
  • Proven success in a Trade Market/Support role (minimum 2 years)
  • Experience of working in a multi-channel matrix organization
  • Highly motivated cross functional and visionary specialist
  • Knowledge of Platform and design, wireframe, development and maintenance
  • Knowledge and experience of digital tools
  • Capable of working in a fast-paced department
  • Creative outlook with experience in proof reading and high attention to detail
  • Highly organised and capable of juggling many tasks at once whilst working to deadlines
  • Highly motivated with a `can do' and think out of the box attitude
  • Ability to work on own but also within a team
  • Ability to understand reporting, mine and action that data accordingly to relevant audiences
  • Good at identifying the problems and finding the solutions
  • Data management via CRM (Hubspot preferable)
  • Adobe Management
  • Excellent written and verbal communication
  • Strong relationship builder
Work Environment:The environment includes work inside/outside the office, travel to other offices, as well as domestic, international, and shipboard travel. Ability to travel an estimated 20% of the time.What we Offer. At Royal Caribbean Group, we are client-centric but put people first. We have a culture where everyone is trusted and valued in equal measure, whatever your role in the company. We are propelled by people. Our employees and crew are the driving force behind our success. Our aim is to recruit, develop and retain world class people, who come to Royal Caribbean to do the best work of their careers.We are committed to employee development, and you will have the opportunity to learn from some of the most experienced people in the business. We regularly reward and promote success, encouraging staff to take on new challenges and responsibilities to aid progression.Our remuneration package includes our competitive pension, private healthcare, life assurance cover to name a few. In addition, every permanent member of staff that works at Royal Caribbean is eligible for our cruise request program and friends & family cruise discounts.With good transport links to our modern offices in Surrey, we have plenty of free parking, a free shuttle bus from the train station, on-site restaurant, and on-site gym. We take a flexible approach to work. We currently work a combination of days in the office and work from home.Come join the team - Journey with us, succeed with us, grow with us.We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon.It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.#LI-WL1

Royal Caribbean Cruises