General Practice Assistant

NHS

  • Luton
  • £13.75 per hour
  • Contract
  • Full-time
  • 13 days ago
Larkside Practice are seeking a motivated, compassionate and reliable applicant to join our team in the role of General Practice Assistant (GPA). This is a PCN ARRS role with the successful applicant working solely at Larkside Practice under a Larkside contract.This is a full time position offering an exciting opportunity to support both the clinical and pharmacy teams in delivering high-quality patient care. It will involve basic clinical duties and also administrative skills. The role will be worked over four days, Monday, Tuesday, Thursday and Friday (Wednesday is a non-working day), 36 hours per working week. Applicants must have experience working within the NHS have good computer skills and offer excellent customer service.You will report to the Nurse Manager and Pharmacist and play a key role in improving workflow, reducing clinician workload, and enhancing patient experience. Training will be provided, a strong commitment to learning and development. You will have a clinical mentor during your probation/training period and will be expected to understand the Competency Framework and all that this entails.Main duties of the jobClinical SupportUse and maintain information reporting systems and databases relevant to the position using SystmOneRecord and document vital signs (e.g. blood pressure, pulse, temperature)Assist with phlebotomy, ECGs and chaperoning. Provide basic treatment room duties.Support annual health checks and long-term condition monitoringRun medication safety audits in conjunction with the in-house pharmacist and highlight patients that require clinical review e.g. in response to MHRA / national patient safety alerts, the local incentive scheme, quality and outcomes framework (QOF) or local updatesAdministrative SupportSupport the in-house pharmacist with medication reviews, hospital discharge letters and the Drug Monitoring system.Practice OperationsParticipate in team meetings, training sessions, and service development activitiesCommunicate effectively with colleagues, patients, and external agenciesMaintain confidentiality and follow practice policies and proceduresParticipate in an annual individual performance review (appraisal)Able to apply confidentiality, tact and diplomacy in conducting the duties required of this roleManage a workload effectively and operate independentlyTraining & DevelopmentFull in-house induction and ongoing supportThe practice can support you with career development such as the NHS England General Practice Assistant Certificate ProgrammeBenefitsNHS Pension schemePro-rata holiday entitlement (5.6 weeks plus Bank Holidays)Car parkingAbout usLarkside Practice is a busy GP practice located in Luton. We are a Training Practice.The Practice currently has 10,000 registered patients and opens 8.00am - 6.30pm each weekday (excluding Bank Holidays), plus 1 late night clinic per week and some Saturday clinics.We are committed to providing the best possible care to each of our patients.DetailsDate posted21 August 2025Pay schemeOtherSalary£13.75 an hourContractFixed termDuration7 monthsWorking patternFull-timeReference numberA2153-25-0001Job locations322 Crawley Green RoadLutonLU2 9SBJob descriptionJob responsibilitiesMain duties and responsibilities already documented above. The practice can supply a full Job Description on request.Job descriptionJob responsibilitiesMain duties and responsibilities already documented above. The practice can supply a full Job Description on request.Person SpecificationExperienceEssential
  • Experience of working within the NHS
QualificationsEssential
  • GCSEs in English and Maths
  • Strong communication and interpersonal skills
  • Phlebotomy, ECGs and basic treatment room clinical skills
  • Proficient in basic IT systems, including Microsoft Office
  • Ability to manage workload and work independently under supervision
  • Friendly and professional manner with patients and colleagues
  • Willingness to undertake training and commit to ongoing learning is essential for this role
  • Ability to communicate effectively and professionally with both patients and colleagues
  • Ability to work with confidential sensitive information and understand boundaries
  • Competent and confident in the use of Microsoft Office applications
Desirable
  • Experience working in a general practice or healthcare setting
  • Awareness of medical terminology
  • Ability to think on feet
  • Knowledge of clinical coding
  • Knowledge of SystmOne, clinical systems
  • Understanding of QOF and primary care targets
  • Care Certificate or equivalent qualification
  • Administrative experience and good organisational skills
  • Experience of handling data with a high level of accuracy
Person SpecificationExperienceEssential
  • Experience of working within the NHS
QualificationsEssential
  • GCSEs in English and Maths
  • Strong communication and interpersonal skills
  • Phlebotomy, ECGs and basic treatment room clinical skills
  • Proficient in basic IT systems, including Microsoft Office
  • Ability to manage workload and work independently under supervision
  • Friendly and professional manner with patients and colleagues
  • Willingness to undertake training and commit to ongoing learning is essential for this role
  • Ability to communicate effectively and professionally with both patients and colleagues
  • Ability to work with confidential sensitive information and understand boundaries
  • Competent and confident in the use of Microsoft Office applications
Desirable
  • Experience working in a general practice or healthcare setting
  • Awareness of medical terminology
  • Ability to think on feet
  • Knowledge of clinical coding
  • Knowledge of SystmOne, clinical systems
  • Understanding of QOF and primary care targets
  • Care Certificate or equivalent qualification
  • Administrative experience and good organisational skills
  • Experience of handling data with a high level of accuracy

NHS