
Senior Sales Manager
- Essex
- Permanent
- Full-time
- Competitive salary
- Bonus
- 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
- Life Cover & Contributory Pension
- Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more
- Committed to diversity, inclusion, and empowering your development
- Company Car/Car Allowance
- Managing the team effectively, including setting clear objectives, conducting professional development reviews, coaching and training to ensure employees achieve both their full potential and company targets.
- Overseeing and supporting all communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents and Financial Institutions to ensure required documentation is provided and the home sale is audit compliant.
- Monitoring and maintaining the Customer Relationship Management (CRM) system to assess the progress of the Sales advisor team to ensure monetary and volume targets are met.
- Managing customer sales complaints to achieve resolution in accordance with customer experience standards.
- Working cohesively with other departments across the Operating Company such as Construction, Commercial and Legal to ensure achievement of completion targets and timely updates relating to plot progress.
- Advocating the Group Health, Safety and Environment Policy while ensuring compliance throughout the team to ensure health and safety standards are met.
- Supporting and coaching our Trainee Sales Manager.
- Supporting Sales Director with pricing and market research for new land acquisitions.
- Excellent communication skills, both written and verbal
- Fully conversant with the Microsoft Package, including Excel and Word
- Previous experience managing a sales team
- Full UK Driving License