Medications Lead Care Coordinator

Care Outlook

  • Eastergate, West Sussex
  • Permanent
  • Full-time
  • 20 days ago
Care Outlook is a leading, CQC‑regulated home care provider serving London and the South East since 2005. We pride ourselves on delivering high‑quality, person‑centred services in a friendly, supportive environment.We’re looking for a highly organized and proactive professional to join our Monaveen team in a blended Care Coordinator & Medication Lead role. You’ll ensure our extra care scheme runs smoothly, that our care staff are fully supported, and that medication administration always meets regulatory and internal standards.Key Responsibilities:
  • Roster, template, and monitor care calls using our electronic care management system.
  • Manage and develop the care team through regular supervision, appraisals, and training.
  • Create, review, and update care and risk plans in line with service user needs and CQC best practice.
  • Work with recruitment to maintain safe staffing levels and arrange emergency cover when needed.
  • Handle complaints, compliments, and quality-assurance tasks alongside the Branch Manager.
  • Participate in the on-call rota to support service users and staff outside core hours.
  • Audit and review medication administration records to ensure full compliance with CQC regulations and company policy.
  • Use our electronic medication management (ECM) system to monitor administration and log discrepancies.
  • Deliver training and guidance to staff on medication policies, safe handling, and documentation.
  • Liaise with GPs, pharmacies, and local authorities to resolve queries and prepare for inspections.
  • Report non-compliance, help design corrective action plans, and maintain detailed audit records.
What We Offer:
  • Competitive salary of £24,000–£26,000
  • Company‑issued mobile phone
  • 20 Days' holiday entitlement plus bank holidays
  • Refer‑a‑Friend bonus scheme
  • Comprehensive training programme (Care Certificate, ECM, medication management) and ongoing professional development
  • Immediate interviews and training
If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to people’s lives, then this could be your next role!

Care Outlook