Procure to Pay Manager
- Spalding, Lincolnshire
- Permanent
- Full-time
- Monitor team performance via Accounts Payable reports
- Oversee and support PTP analysts and Team Leader
- Ensure best-in-class service and continuous improvement
- Guide resolution of outstanding invoices, ageing issues, and discrepancies
- Review supplier statements and payment reconciliations at month-end
- Ensure compliance with controls, governance, and documentation requirements
- Manage timely payment runs and ensure key suppliers and reimbursements are paid on time
- Support cost management including planning, budgeting, and forecasting
- Collaborate with Group Treasury for cash flow forecasting and cash management
- Ensure timely resolution of disputes and queries
- Manage escalation and resolution of stakeholder issues
- Lead negotiation of internal SLAs and KPIs with the process GPO
- Maintain strong relationships for prompt problem solving and future needs
- Continuously assess and enforce internal controls and compliance within the team
- Coordinate internal and external audit activities
- Mentor and develop team members, fostering leadership and growth opportunities
- Set and monitor clear performance metrics (SMART goals, KPIs)
- Maintain effective communication with stakeholders, suppliers, and the FSS Head
- Coordinate with other FSS managers to meet service levels and cost targets
- Manage PTP process changes, system updates, and organizational restructuring with the GPO
- Collaborate with the Team Leader on process improvement feedback
- Work with FSS leadership, GPOs, and stakeholders to set and monitor PTP KPIs
- Act on customer feedback promptly
- Drive continuous improvement initiatives in collaboration with the process excellence teams
- Strong written and verbal communication skills across various channels
- Proficient with Microsoft Office, especially PowerPoint, Word, and Excel
- Excellent analytical and problem-solving abilities
- Proven employee management skills: planning, assigning work, mentoring, recruiting, and appraising
- Demonstrated experience managing PTP teams in shared services and delivering high-quality service
- Skilled at using metrics to identify service improvement opportunities
- Ability to apply internal best practices to PTP operations
- Prior management-level experience
- Expertise in internal controls and financial systems
- Deep understanding of finance processes and PTP best practices
- Experience with ERP systems, ideally SAP S/4 HANA
- Professional accounting qualification (ACA/ACCA/CIMA) preferred
- Strong leadership with the ability to set clear goals and motivate teams
- Excellent interpersonal skills and relationship building with stakeholders
- Understanding of business policies and their impact
- Data analysis skills to support operational improvements and strategic planning
- Ability to work effectively under pressure with strong organizational skills
- Adaptability to changes in the PTP environment, supporting the team accordingly
- Focus on accuracy and quality (“first-time right”) with attention to detail
- Life Assurance (2.5 x salary)
- Private medical insurance (employee & family cover)
- Car allowance
- Annual Bonus Scheme
- 25 days holiday plus 8 bank holidays as standard (may vary by role)
- Staff Shop
- Stakeholder Pension Scheme
- Discount & cashback platform
- Personal Accident Insurance
- Free health check
- Employee Assistance Programme
- A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans)
- Salary sacrifice car lease scheme
- Free independent mortgage advice
- Discounted tutoring for children
- Access to financial learning tools and affordable loans via your salary