
Paid Media Account Manager
- Shrewsbury, Shropshire
- Permanent
- Full-time
- Actively participate in client strategy ideation and implementation, collaborating closely with broader teams across single or multi-channel dynamics
- Drive the creation and implementation of account development plans and strategies across the client portfolio to sustain and enhance client performance
- Lead client performance management activities within the team, encompassing optimisation efforts, innovative strategies for client performance improvement, daily checks, and adherence to best practice processes
- Take ownership of client budget management to ensure optimal budget pacing and prevent instances of over or underspending
- Support Paid Media Executives in their training and development, focusing on technical channel skills and soft skills enhancement
- Assist Paid Media Executives with data collation and analysis for client reporting purposes. Produce and communicate reporting summaries and executive summaries at a high standard
- Perform comprehensive data analysis to identify trends, patterns, challenges, and successes, leveraging support from the Croudie network. Identify and resolve anomalies within large datasets with well-planned corrective actions
- Deliver exceptional client service and communications across the client portfolio and within the broader business environment
- Degree-level education or equivalent relevant work experience
- Demonstrated passion, experience, and knowledge of Paid Media platforms, including PPC and/or Paid Social
- Proficiency in Microsoft Office/Google Workspace, specifically Excel/Google Sheets, Word/Google Docs, and PowerPoint/Google Slides
- Proven track record of consistently working to and meeting deadlines
- Strong time management skills, experience in project management, and the ability to effectively manage multiple tasks simultaneously
- Ability to think critically and creatively, with an impeccable attention to detail
- Proactive approach to problem-solving and ways of working, with the confidence to challenge and innovate
- Strong communication, organisation, and presentation skills
- Enjoys and excels in a team environment, contributing positively to team dynamics
- Analytical Skills; comfortable with mathematical concepts and proficient in handling large numerical datasets
- Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
- 25 days holiday a year
- Discretionary annual performance based incentive
- Sale commission
- Recruitment referrals bonus
- Health & Wellbeing contribution
- Ride to Work scheme
- Railcard
- Season Ticket loan
- Home office chair and home office screen
- Free fruit, breakfast cereals, snacks and tea & coffee in the office
- Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
- Life insurance and income protection
- Medical Cash Plan
- Pension
- Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
- IPA Membership
- Peer to peer recognition scheme 'bonusly'
- Team off-sites/regular socials
- Year-round holiday parties
- Flexible working options
- Day to make a difference
- In it together - our value on integration, collaboration and outcomes
- Eye on the future - our value on futurism, creativity and passion
- Generous in spirit - our value on people, development and inclusion
- Do what you say - our value on integrity and accountability
- Make a difference - our value on purpose and impact
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