Team Leader - Property Management
- Chelmsford, Essex
- £30,000-35,000 per year
- Permanent
- Full-time
- Personally manage a smaller property portfolio, handling maintenance issues, liaising with tenants and landlords, and coordinating contractors.
- Process invoices and provide regular updates to landlords and tenants.
- Act as the point of escalation for complex issues, offering resolution and guidance.
- Monitor team workloads and step in where required to ensure smooth service delivery.
- Encourage service excellence and develop strong client and tenant relationships.
- Monitor team performance and implement strategies for continuous improvement.
- Work with the Assistant Manager to strengthen relationships with approved contractors and expand the contractor panel.
- Assist with arrangements linked to team events and internal competitions.
- Proven experience in property management (minimum 3 years).
- Previous leadership or senior-level experience is preferred.
- ARLA qualification (or equivalent) would be advantageous.
- Highly organised with strong attention to detail.
- Excellent interpersonal and communication skills.
- Proactive problem solver with strong time management.
- IT proficient with good knowledge of MS Office applications.
- Basic salary: £30,000 - £32,000 per annum (depending on experience).
- On-target earnings: Up to £35,000 per annum (including bonuses and year-end profit share).
- Comprehensive ongoing training and development.
- Support with achieving professional accreditations (with costs covered).
- Full-time hybrid role, Monday to Friday, 8:30am - 5:30pm.
- Initial training will take place at the company's Head Office in Chelmsford.
- Following probation, hybrid working will be available (split between home and Head Office).