Property Administrator

Places for People

  • Westminster, South West London
  • £28,000 per year
  • Permanent
  • Full-time
  • 1 day ago
Reporting Group:RMGRMGJoin RMG - One of the UK's Leading Property Management CompaniesAt RMG, we're proud to deliver exceptional property management services across the UK. As part of our continued growth, we're looking for a Property Administrator to join our dedicated team. This is a fantastic opportunity to work in a dynamic environment where your contribution directly supports our residents and property managers.Where will I be working?Primarily home-based, with occasional travel to our London Victoria office (SW1P) for meetings.
Weekly Travel Requirement: One day per week to Pennhouse, Mallory Street, NW8 8SXWhat You'll Be Doing
  • Managing the Property Services team inboxes, ensuring all queries are handled efficiently.
  • Acting as the first point of contact for tenants and stakeholders, resolving enquiries and complaints with professionalism and empathy.
  • Liaising with contractors and Westminster City Council (WCC) repairs to raise and follow up on repair issues.
  • Supporting Property Managers by ensuring repairs and maintenance requests are tracked and completed.
  • Handling day-to-day enquiries and ensuring excellent customer service is delivered at every touchpoint.
What We're Looking For
  • Experience or strong understanding of the property sector, particularly housing repairs.
  • Excellent communication and organisational skills.
  • Ability to work independently and manage multiple priorities.
  • A proactive approach to problem-solving and stakeholder engagement.
  • Willingness to travel to Pennhouse once per week and attend meetings at London Victoria as required.
What does RMG have offer you?You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:
  • 27 days holiday plus all Bank Holidays
  • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
  • Sponsorship for study and professional qualifications (up to 4 study days)
  • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
  • As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!
What's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment teamIf you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold callsAt Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent - Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn't allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

Places for People