
Property & Casualty Underwriter
- Leeds
- £40,000 per year
- Permanent
- Full-time
- Handle general Customers' queries via the telephone and in writing within agreed service standards.
- Underwrite Existing cases and process mid-term adjustments including analysis and compiling data for authority referrals.
- Handle internal Claims and Account queries.
- Negotiate within authority and refer where appropriate to maximise customer retention including persuading, influencing and convincing customers of the benefits of an opposed course of action.
- Anticipate likely objections and build effective responses.
- Building strong relationships with brokers, negotiating effectively, and providing excellent customer service at all times.
- Working as part of a close-knit team to offer renewal terms before deadlines
- Thorough checking and issuing of renewal documents to clients
- Learning about different areas of the business from industry-leading Underwriters
- Support the wider teams by being proactive, enthusiastic and by challenging yourself to go out of your comfort zone.
- Provide suggestions to continuously improve the business in an ever-changing environment
- Passion about your development
- Taking initiative and being proactive within a team
- Good verbal and written communication skills
- Attention to detail and good analytical skills
- Good decision-making skills
- Existing CII qualification or a commitment to progressing towards CII qualifications is necessary for working within this technical team
- A good team player. Supportive to others with an enthusiastic and positive attitude.
- Full working knowledge of Microsoft Word, Excel, and Outlook.
- Flexible buy/sell holiday options
- Hybrid working
- Annual performance related bonus
- Contributory pension scheme
- Development days
- A discount up to 50% on a range of insurance products including car, home and pet
- Retail discounts
- Volunteering days