IT Support & Procurement Assistant

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  • Ipswich, Suffolk
  • £18.92 per hour
  • Permanent
  • Part-time
  • 19 days ago
IT Service Catalogue & Procurement AssistantLocation: Ipswich (on-site, 5 days per week)Contract: 12 monthsHours: 25 hours per week (ideally 9am-2pm, Monday to Friday)Rate: £18.92/hour UmbrellaIR35: Inside IR35Start date: Early SeptemberAbout the roleWe are looking for a detail-oriented and organised IT Service Catalogue & Procurement Assistant to join an established IT Operations team. This is a part-time role based on-site in Ipswich, supporting the smooth delivery of IT goods and services across the organisation.You will play a key part in managing the IT Service Catalogue – the list of standard equipment and repeatable IT services available to staff – and supporting colleagues with procurement processes. Your work will help ensure that staff have the right technology in place to deliver excellent services.What you’ll be doing
  • Administer and update the IT Service Catalogue, ensuring information is accurate and up to date
  • Provide equipment and peripherals to staff in line with agreed processes
  • Monitor stock levels and liaise with colleagues to ensure availability
  • Handle standard and non-standard service requests, following the correct processes
  • Support IT colleagues with procurement requests, including raising purchase orders
  • Publish pricing information for schools and related services each month
  • Track the progress of IT requests and follow up where needed
  • Assist with the delivery of minor IT projects and service improvements
What we’re looking for
  • GCSE-level education or equivalent (NVQ2 in ICT or similar experience)
  • Experience in an IT or professional office environment
  • Knowledge of IT systems and good understanding of customer service principles
  • Strong attention to detail and problem-solving skills
  • Good communication skills, both written and verbal
  • Organised, proactive and able to prioritise work effectively
*Rates depend on experience and client requirementsJob InformationJob Reference: JO-2508-355590Salary: £0.00 - £18.92 per hour + Inside Ir35Salary per: hourJob Duration: 12 monthsJob Start Date: 01/09/2025Job Industries: DataJob Locations: SuffolkJob Types: Contract

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