Service Controller

• Answer inbound calls and queries.
• Schedule maintenance, servicing and repairs of machines.
• Organise parts, labour and tooling to ensure efficient completion of any job.
• Close and invoice jobs, justifying costs incurred.
• Communicate with Field Service Engineers to compile and prepare estimates.
• Raise sales orders, work orders, purchase requests and invoices.
• Processing and dealing with credit notes.

• Experience working with and scheduling repairs and engineers previously.
• Warranty parts and service experience in the construction/plant industry.
• Excellent communication skills, both written and verbal.
• Flexible approach to work.
• Calm under pressure and able to handle multiple workloads.
• Well organised.

• Competitive salary
• Pension scheme
• Private healthcare
• Training and development

Allstaff Recruitment