PACCT Audio Typist

NHS

  • Newport
  • £25,313-26,999 per year
  • Permanent
  • Full-time
  • 15 hours ago
To provide confidential secretarial support to the specialist clinical teams and operational & strategic management group within the PACCT services.Carry out duties as defined by the PACCT Support Manager and clinical leads to meet the needs of the wider service. To manage and prioritise own workload, following departmental standard operating procedures referring any issues to the Team lead for adviceThe ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.Main duties of the jobAudio/copy/ digital dictation - G2 speech report - typing of correspondence clinic letters and discharge summaries accurately and within time limits set by departmental standards, thus requiring excellent keyboard skills, knowledge of medical terminology and secretarial procedures. Audio/copy - Digital dictation - typing of any other correspondence as required. Correspondence, letters and discharge summaries can relate to all aspects of medicine and the ability to learn and use initiative is necessary. This will sometimes involve typing letters of a distressing nature.Support the PACCT clinic co-ordinator with the booking of appointments within a timely manager and ensuring all patient queries are dealt with professionally and sympathetically.Assist with general administrative duties as required to support cross area working within the department travelling between sites as necessary.Provide secretarial support to consultants and the provision of general support throughout the department as and when necessary. The provision of support to specialist nurses as and when required.About usAneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.DetailsDate posted03 September 2025Pay schemeAgenda for changeBandBand 3Salary£25,313 to £26,999 a year per annumContractPermanentWorking patternFull-timeReference number040-AC334-0925Job locationsRoyal Gwent HopsitalCardiff RoadNewportNP20 2UBJob descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in TracCarry out duties as defined by the PACCT Support Manager and clinical leads to meet the needs of the wider service.To manage and prioritise own workload, following departmental standard operating procedures referring any issues to the Team lead for advice. Job descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in TracCarry out duties as defined by the PACCT Support Manager and clinical leads to meet the needs of the wider service.To manage and prioritise own workload, following departmental standard operating procedures referring any issues to the Team lead for advice.Person SpecificationQualifications and KnowledgeEssential
  • Knowledge of secretarial / administrative procedures and systems, some of which are non-routine, and non-routine activities such as answering queries, progress chasing and task related problem solving - acquired through experience and training to Vocational Level 3 or equivalent demonstrable experience
  • Audio Typing
  • Keyboard skills to RSA II or equivalent
  • Basic knowledge of medical terminology
  • Computer literate with good understanding of software programmes
Desirable
  • RSA III or equivalent
  • Knowledge of Health Board policies and procedures
ExperienceEssential
  • Experience of working in a secretarial or administrative post
Desirable
  • NHS Experience
  • Experience of working as a Medical Support Secretary
Skills and AttributesEssential
  • Possess excellent communication /telephone skills
  • Ability to work with staff at all levels
  • Effective organisational and time management skills, able to cope with pressure during busy periods
Desirable
  • Ability to speak Welsh
Person SpecificationQualifications and KnowledgeEssential
  • Knowledge of secretarial / administrative procedures and systems, some of which are non-routine, and non-routine activities such as answering queries, progress chasing and task related problem solving - acquired through experience and training to Vocational Level 3 or equivalent demonstrable experience
  • Audio Typing
  • Keyboard skills to RSA II or equivalent
  • Basic knowledge of medical terminology
  • Computer literate with good understanding of software programmes
Desirable
  • RSA III or equivalent
  • Knowledge of Health Board policies and procedures
ExperienceEssential
  • Experience of working in a secretarial or administrative post
Desirable
  • NHS Experience
  • Experience of working as a Medical Support Secretary
Skills and AttributesEssential
  • Possess excellent communication /telephone skills
  • Ability to work with staff at all levels
  • Effective organisational and time management skills, able to cope with pressure during busy periods
Desirable
  • Ability to speak Welsh

NHS