Oracle HCM Support Analyst

NTT Data

  • Birmingham
  • Permanent
  • Full-time
  • 1 month ago
What you'll be doing:
  • Provide functional/technical expertise to support Oracle Cloud HCM
  • Develop and/or fine tune estimating models and methodologies
  • Able to architect an Oracle Cloud HCM transformation
  • Able to present solutions to clients and prospects and address any queries
  • Act as the functional owner Oracle Cloud HCM in an ERP system
  • Can recommend and make decisions materially impacting the success of project outcomes
  • The person playing this role will build working relationships with key client, incumbent and NTT DATA stakeholders, including other NTT DATA technical support and engineering teams.
  • The role will report into the Service Delivery Manager for the respective NTT DATA account along with being part of the Applications Management practice.
What experience you'll bring:
  • Demonstrated strong analytical skills, problem solving/debugging skills
  • A good attitude, strong business ethics, an analytical mind, the ability to think on your feet, and excellent customer skills
  • Be a self-starter with high motivation to succeed
  • Be a team player with strong results orientation
  • Knowledge of financial planning and reporting processes
  • Critical thinking and analytical background
  • Strong experience with implementing or supporting Oracle Cloud HCM
  • Expert understanding of Oracle Cloud HCM product suite and Human Resource End-to-End Business Flows
  • Expert functional knowledge of multiple Oracle Cloud HCM modules (HCM Talent Mgmt & ORC, Compensation)
  • Participated in at least 1 or more full lifecycle implementation projects as the owner Oracle Cloud HCM
  • Strong organization skills and attention to detail
  • Expert knowledge of Oracle Cloud HCM business processes and usage in multiple industries
  • Advanced understanding of Oracle Cloud ERP overall solution
  • Experienced with Microsoft Office versions 2010 – 2016
  • First Line, Second Line and hands-on Operational Support experience (Incident Management, Problem Management, Request Fulfilment, etc.)
  • Degree: Undergraduate degree in Finance or Computer Science or equivalent combination of education and work experience.
Nice to Have:
  • Able to demonstrate an ability to be an advisor to the client in a functional capacity; a consultant to the client and projects in a technical capacity; able to design new applications using information gathered up front
  • ITIL V4 foundation certification
Who we are:We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.For more information on Diversity, Equity and Inclusion please click here:what we'll offer you:We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.You can find more information about NTT DATA UK & Ireland here:We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

NTT Data