Housing Officer - Immediate Start
- Belfast
- £31,708-36,000 per year
- Temporary
- Full-time
- £31,708 salary
- Excellent working environment
- Resolve complaints and disputes between tenants.
- Ensure health and safety compliance, including risk assessments and contingency planning.
- Liaise with property services to address maintenance issues.
- Manage tenancy breaches and attend evictions.
- Assess housing transfers and allocate void properties.
- Manage property viewings, sign-ups, handovers, and void turnaround.
- Visit new tenants and handle property abandonments.
- Monitor housing support services and partner compliance.
- Monitor rent payments and take recovery action.
- Liaise with benefits agencies and refer tenants for debt advice.
- Follow legal procedures and attend court as needed.
- Manage housing budgets and service charge accounts.
- Lead staff recruitment, reviews, and welfare visits.
- Attend meetings, forums, events, and training as required.
- Degree in any discipline and 2 years' relevant housing/tenancy management experience with a social landlord or local authority OR 3 years' experience as a Housing Officer.
- Working knowledge of the Northern Ireland Housing Selection Scheme.
- Understanding of tenancy management processes, including transfers and tenancy assignments.
- Knowledge of property allocation procedures.
- Proficient in Microsoft Office, including Excel and Word.
- Strong communication skills with the ability to relate to colleagues, tenants, and external partners.
- Full UK driving licence.
- Access to a vehicle for daily business use.
- Experience using a Housing Management System (HMS) or similar
- At least 1 year of staff/team management experience (within last 5 years)