Health Care Support Worker

NHS

  • Birmingham
  • £24,465 per year
  • Contract
  • Full-time
  • Just now
To provide high quality of care to all patients.Supporting and assisting all members of the multidisciplinary team and working to ensure that Birmingham Women's is the best place to be cared for.To maintain at all times a caring and professional attitude towards the needs of patients.To liaise closely with medical and nursing staff and medical secretaries, to ensure clinics are conducted effectively and efficiently.Rotation to other departments within Gynaecology may be required.This job outline highlights the main areas of reasonability for the post and it is not exhaustive. It is expected that on line with the development of the trust, additional responsibilities that are commensurate to the role will be added to this role outline to reflect the changing environment of the trust as an NHS organisation.Main duties of the jobThe role will include:-To set up clinical rooms daily/sessions for clinics appropriatelyTo check equipment prior to clinics commencing.To assist in the daily cleaning and preparation of equipment and the processing of dirty equipment and linen disposal correctly.Assist the department manager in ensuring stock levels are maintained.Chaperone nurses and doctors as required with examinations and minor procedures, support patientthroughout the procedure emotionally.About usBirmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.DetailsDate posted04 September 2025Pay schemeAgenda for changeBandBand 2Salary£24,465 a year per annumContractFixed termDuration12 monthsWorking patternFull-timeReference number284-25-7409412-DWNHJob locationsBirmingham Womens HospitalMindelsohn WayBirminghamB15 2TGJob descriptionJob responsibilitiesPlease refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. Job descriptionJob responsibilitiesPlease refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.Person SpecificationQUALIFICATIONSEssential
  • Care certificate
  • GCSE Maths, English or equivalent NVQ
  • Experience in an Acute setting
Desirable
  • Previous experience in a healthcare setting
KNOWLEDGE & NATURE OF EXPERIENCEEssential
  • Be able to escalate problems when required and report back to supervising registered practitioner
  • Good communication skills
  • Willing to undertake additional training as required
  • Able to demonstrate sensitive and empathetic approach to patients in treatment
ANALYTICAL AND JUDGEMENT SKILLSDesirable
  • Ability to analyse working environment eg stock levels and to resolve or escalate as appropriate.
  • Ability to assess behaviors of service users and escalate to supervisory staff as needed.
PERSONAL SKILLS / ABILITIES AND ATTRIBUTESEssential
  • Excellent verbal and listening communication skills Able to work well in a team, work reliably and safely under indirect supervision
  • Able to organise own workload Be able to use initiative and common sense
  • Must have high level of self-motivation and desire to succeed
  • Flexible and hard working
  • Reliable and conscientious
Desirable
  • Basic I.T. skills and willing to undertake further training to a level of proficiency
OTHER REQUIREMENTSEssential
  • Demonstrate an understanding of the practices of equality and inclusion in the delivery of this role
  • Rota may include early starts and late finishes Rotational cover for weekend work
  • Able to perform full range of manual handling required for the post
  • Team working
Person SpecificationQUALIFICATIONSEssential
  • Care certificate
  • GCSE Maths, English or equivalent NVQ
  • Experience in an Acute setting
Desirable
  • Previous experience in a healthcare setting
KNOWLEDGE & NATURE OF EXPERIENCEEssential
  • Be able to escalate problems when required and report back to supervising registered practitioner
  • Good communication skills
  • Willing to undertake additional training as required
  • Able to demonstrate sensitive and empathetic approach to patients in treatment
ANALYTICAL AND JUDGEMENT SKILLSDesirable
  • Ability to analyse working environment eg stock levels and to resolve or escalate as appropriate.
  • Ability to assess behaviors of service users and escalate to supervisory staff as needed.
PERSONAL SKILLS / ABILITIES AND ATTRIBUTESEssential
  • Excellent verbal and listening communication skills Able to work well in a team, work reliably and safely under indirect supervision
  • Able to organise own workload Be able to use initiative and common sense
  • Must have high level of self-motivation and desire to succeed
  • Flexible and hard working
  • Reliable and conscientious
Desirable
  • Basic I.T. skills and willing to undertake further training to a level of proficiency
OTHER REQUIREMENTSEssential
  • Demonstrate an understanding of the practices of equality and inclusion in the delivery of this role
  • Rota may include early starts and late finishes Rotational cover for weekend work
  • Able to perform full range of manual handling required for the post
  • Team working

NHS