Administration Assistant - Hybrid
- Braintree, Essex
- £28,000-30,000 per year
- Permanent
- Full-time
£28,000 - £30,000 per annum
Braintree, Essex
Monday-Friday, 9am-5pmAre you highly organised, detail-oriented, and looking for a role where no two days are the same? Join a dynamic team in a fast-paced environment where your contribution will be key to keeping operations running smoothly across departments.In this varied and hands-on role, you'll support both administrative and operational functions, including:
- Handling sales orders, invoices, dispatch notes, and partial payment documentation.
- Processing purchase orders, including credit card, proforma, and call-off orders.
- Managing Excel-based order and enquiry logs to ensure accurate tracking.
- Handling inbound calls professionally-screening, transferring, and ensuring prompt responses.
- Updating and maintaining contact records in the CRM, including exhibition leads.
- Organising couriers and managing all aspects of shipment logistics.
- Recording Goods Received Notes (GRNs) in Sage 200 and maintaining an Excel GRN log.
- Processing customer credit card payments and credit reference checks.
- Preparing goods for shipment, including packaging and manual handling.
- Maintaining stationery stock and supporting stock take activities.
- Adding new products to Sage 200 and ensuring accurate data entry.
- Managing incoming and outgoing post, including scanning and updating CRM records.
- Scanning and processing documents in line with company procedures.
- Strong administrative experience in a busy office or operations environment.
- Excellent attention to detail and confidence working with systems like Sage 200 and Excel.
- A proactive, can-do attitude with the ability to manage multiple tasks efficiently.
- Comfortable with manual handling and hands-on operational tasks.
- Strong communication skills and a team-focused mindset.