Warranty Technician

Pertemps

  • Worcester Redditch, Worcestershire
  • Permanent
  • Full-time
  • 2 days ago
Job DescriptionAre you a hands-on problem solver with a passion for fixing things? Do you enjoy variety in your work and the chance to make a real impact? We're looking for a Service & Warranty Technician to join our team and help keep our products running at their best.In this role, you'll combine technical repair work with customer support and teamwork. No two days will be the same - one day you'll be refurbishing equipment in the workshop, the next you could be troubleshooting issues or liaising with the quality team to improve processes.What You'll Do
  • Book in and out returned products using the SAP system and RMA process
  • Carry out mechanical and electrical repairs, refurbishments, and overhauls
  • Inspect, fault-find, and troubleshoot technical issues
  • Write clear reports on product findings
  • Support customers with returns and technical queries
  • Work closely with the Quality Team to share insights and improvements
  • Provide occasional on-site support when needed
What We're Looking For
  • Experience in a manufacturing or technical environment (preferred)
  • Ability to read and understand technical drawings
  • Soldering skills (a bonus!)
  • Computer literacy - SAP, Microsoft Word, and Excel
  • Strong communication skills and a customer-focused approach
  • Great organisational skills with attention to detail
  • A flexible, proactive attitude and ability to work well under pressure
  • A team player who thrives in a fast-paced environment
What You'll Get
  • Training and development opportunities to grow your skills
  • A supportive, collaborative team environment
  • A varied role with both workshop-based and occasional on-site work
If you're looking for a role where you can use your technical skills, grow your experience, and be part of a supportive team, we'd love to hear from you.

Pertemps