Field Service Engineer

Donaldson

  • Leicester
  • Permanent
  • Full-time
  • 2 months ago
Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​An exciting opportunity has arisen for a remote based Service Engineer within our Industrial Service Group.Within our Industrial Service Group, the role will predominantly cover the service requirements of the dust collection equipment with additional requirements for our compressed air, process filtration and other Donaldson filtration equipment.Donaldson (www.donaldson.com) is a leading global manufacturer of air and liquid filtration systems and replacement parts, helping to improve people's lives, enhance the performance of our customers' machinery and equipment, and protect the environment. We are a technology-driven company, our goal is to provide our customers with innovative and customized filtration solutions.We achieve this through intensive research and development, application-related expertise, and global presence. More than 14,000 employees: inside contribute to the company's success by advising and supporting our customers at more than 140 sales companies and manufacturing plants worldwide.DescriptionThe successful candidate will have the desire and attitude to work closely within a team and must be committed and driven to want to develop and progress within their role and potentially longer term within the company.The primary area of responsibility for this role will be East of England, so candidates need a base location suitable to cover this, e.g., Cambridge, Ipswich, Luton areas. Within the role of a field-based Service Engineer there will be daily travel throughout your primary area of responsibility with occasional requirements to travel to the other regions across the UK/Ireland depending on business demands. In addition to this you will be required to travel to our Head Office based in Leicester as and when necessary, together with overnight stays depending on location of the work being carried out.Key responsibilities will be to:
  • Adhering to strict Health and Safety procedures at all times.
  • Assist, support and undertake in all service-related activities within your assigned region, at times there may be a request to work nationwide, supporting colleagues in all areas to maintain, service and test relevant Donaldson/others products.
  • Efficiently arrive at and attend customers sites in a timely, presentable and safe manner.
  • Identify opportunities for service upgrades, spare parts and aftermarket care.
  • Develop and maintain customer relationships.
  • Ensure all required and relevant paperwork is completed and submitted accurately and in a timely fashion.
Your Profile:You will need to be able to work well as part of a wider team and when required individually and maintain high levels of professionalism at all times. The successful candidate will have the ability to learn quickly, be open to improving and have a good eye for identifying opportunities. A friendly, proactive, hardworking individual with a “can do” attitude would excel in this role.Key Attributes:
  • Full Clean UK Driving Licence
  • Willing to travel nationwide
  • Good IT skills
  • Excellent communication skills both written and verbal
  • Responsible attitude with an awareness of health and safety
  • Technical background in mechanical and/or electrical engineering
  • Experience/knowledge of field-based service activity preferably with any aspect of filtration would be a distinct advantage.
Job Offer:
  • Competitive package
  • Internal/external training as required
Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to to verify that the communication is from Donaldson.Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Donaldson