Band 3 Clerical Officer
- Co Antrim
- £12.31 per hour
- Temporary
- Full-time
As the first point of contact for patients and the public, you will play a vital role in delivering outstanding administrative support across multiple sites. Your responsibilities will include managing appointment bookings, referral processing, and eProcurement, helping to ensure smooth and efficient service delivery within a busy healthcare environment.What You'll Do:
- Provide excellent telephone and face-to-face customer service, handling enquiries with professionalism and care
- Manage appointment schedules, waiting lists, and patient records accurately and confidentially
- Process referrals swiftly using NHS and local systems to support multidisciplinary teams
- Order and maintain stock of medical supplies and office materials using our eProcurement system
- Support data collection and reporting to help improve our services
- Work flexibly across a 7-day rota, including out-of-hours and multiple locations
- Collaborate with managers, clinical teams, and patients to provide seamless service support
- A friendly, organised individual with excellent communication skills
- Experience with administrative tasks, ideally within healthcare or a customer-facing role
- Ability to manage multiple priorities and work flexibly across different sites and shifts
- Strong attention to detail and a commitment to maintaining confidentiality and data accuracy
- A proactive team player keen to contribute to continuous service improvements
- Be part of a supportive, inclusive work environment committed to personal development
- Play a crucial role in providing vital healthcare services in your community
- Enjoy flexible working hours and the opportunity to gain diverse experience across teams
- Benefit from NHS values, competitive pay, and career progression opportunities