Homeless Patient Advisor

NHS

  • Truro, Cornwall
  • £31,049-37,796 per year
  • Contract
  • Full-time
  • 13 days ago
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:Cornwall Foundation TrustRoyal Cornwall Hospitals NHS TrustCornwall and Isles of Scilly Integrated Care BoardIf you do not currently work for one of these NHS organisations, your application will not be considered at this time.Providing specialist advice and practical support to patients that are homeless or in housing need and in hospital.Offering advice and support to ward staff to facilitate a timely and safe discharge to homeless patients.Main duties of the jobVisiting patients on the ward to understand their housing needs.Ensuring the Trusts met their duty to refer under the Homelessness Reduction Act.Liaising with community partners and referring to accommodation providers to support arranging a safe discharge.About usThe Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly withvisitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.Royal Cornwall Hospitals NHS Trust is a research active organisation.It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.Website: https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-schoolhttps://doi.org/10.1177/17449871231209037DetailsDate posted21 August 2025Pay schemeAgenda for changeBandBand 5Salary£31,049 to £37,796 a year per annum pro rataContractFixed termDuration10 monthsWorking patternFull-timeReference number156-7404434Job locationsImpact Hub, Royal Cornwall Hospital and Carew House, BodminSafeguarding Services - Impact BuildingTruroTR1 3LJJob descriptionJob responsibilitiesPLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.To be an employee of the NHS you need to successfully complete the following:Identity ChecksProfessional registration and qualification checksEmployment history and reference checksOccupational Health clearanceSatisfactory Disclosure and Barring Service checkRight to work in the UKFor further information please visit:https://www.nhsemployers.org/topics-networks/employment-standards-and-regulationWe reserve the right to close this advert early.We may be able to offer flexible working. Please discuss at interview.We may be able to offer sponsorship but this is not guaranteed. Job descriptionJob responsibilitiesPLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.To be an employee of the NHS you need to successfully complete the following:Identity ChecksProfessional registration and qualification checksEmployment history and reference checksOccupational Health clearanceSatisfactory Disclosure and Barring Service checkRight to work in the UKFor further information please visit:https://www.nhsemployers.org/topics-networks/employment-standards-and-regulationWe reserve the right to close this advert early.We may be able to offer flexible working. Please discuss at interview.We may be able to offer sponsorship but this is not guaranteed.Person SpecificationExperienceEssential
  • Previous relevant housing/ homelessness experience.
  • Experience of working with those with complex needs
Desirable
  • Experience of working in the NHS
Practical & Intellectual SkillsEssential
  • Ability to prioritise and manage own workload
  • Excellent verbal and non-verbal communication skills
  • Up to date knowledge of housing provisions
Desirable
  • Housing or advice training
  • Knowledge of local initiatives relating to homeless strategies
Person SpecificationExperienceEssential
  • Previous relevant housing/ homelessness experience.
  • Experience of working with those with complex needs
Desirable
  • Experience of working in the NHS
Practical & Intellectual SkillsEssential
  • Ability to prioritise and manage own workload
  • Excellent verbal and non-verbal communication skills
  • Up to date knowledge of housing provisions
Desirable
  • Housing or advice training
  • Knowledge of local initiatives relating to homeless strategies

NHS