Business Support Officers Level 1 Archiving

Manchester City Council

  • Manchester
  • £25,185-25,989 per year
  • Temporary
  • Full-time
  • 8 days ago
About The RoleWorking Hours: 35 Hours per weekContract Type: Full time / TemporaryClosing Date: 09 September 2025Closing time: 11.59pmInterview Method: Face to FaceThis role is subject to:
  • 2 References - where possible we require 3 years' history.
  • DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.
A fantastic opportunity has arisen for a highly organised and motivated individual to join our team as a Business Support Officer. This is a dynamic administrative role supporting high-profile work across multiple teams, including the Children and Families Legal Team, Complex Safeguarding Hub, and Greater Manchester Police. You will provide administrative support to the team, contributing to the smooth and efficient running of the service. This is a varied role, offering the chance to work with a diverse range of people and tasks.Key responsibilities include:
  • Providing accurate and timely administrative support including responding to emails, and managing files and documents
  • Organising and maintaining files and records, both electronic and physical.
  • Handling sensitive documents and files with confidentiality, discretion and professionalism.
  • Using multiple systems and applications confidently.
  • Working independently while responding to direction from various teams
  • Liaising with internal and external stakeholders.
Other duties as required by the team.Full training and support will be provided.The role is based across a number of sites but we will work with you to determine which is best. This is an office based role and hybrid working is not available for this specific role.About the CandidateWe welcome applications from someone who is highly organised and proactive with a strong background in administrative support.We are looking for someone who can demonstrate excellent attention to detail, strong communication skills, and the ability to manage multiple tasks efficiently.With experience in handling confidential information, and maintaining accurate records, you will be well-versed in using office systems and tools such as Microsoft Office and SharePoint.If you can thrive in fast-paced environments and are known for your reliability, discretion, and ability to work collaboratively across teams then we are looking for you.We are seeking someone who can work independently or as part of a team, and who brings a calm, professional demeanour and a commitment to delivering high-quality administrative support.About UsWe’re the local council for one of the UK’s most vibrant and diverse cities.Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:
  • We take time to listen and understand
  • We work together and trust each other
  • We show that we value our differences and treat each other fairly
  • We ‘own it’ and we’re not afraid to try new things
  • We’re proud and passionate about Manchester
Benefits we offer
  • Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
  • A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
  • Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
  • Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
  • Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
  • A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
  • Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.
Creating an Inclusive Team at Manchester City CouncilAt Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.Support During the Process
  • Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
  • Accessible Formats: Our
can be accessed through the "Accessibility tools" button at the top of our . This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.Guaranteed Assessment SchemeWe guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:
  • Members of the Armed Forces members or veterans
  • Current or former care leavers
  • Have a disability or long-term condition
  • If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme
If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application.When You Join UsWe’re a Disability Confident Employer, offering:
  • A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
  • Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
  • A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.
For more information about the role or any adjustments, email .What we will need from you if you're successfulIn accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.Pre-Employment ChecksIf you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:
  • Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
  • References: We’ll require references from your current and previous employer(s).
  • Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
  • Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.
These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.Other relevant informationWe want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.For more information about the role, please ensure that you read the role profile attached.. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

Manchester City Council