Retail Auditor - Retail Operations

Henderson Group

  • Newtownabbey, Co Antrim
  • Permanent
  • Full-time
  • 9 days ago
Retail AuditorAttractive Salary, Benefits, Company Car & Bonus36.5 Hours per week (Two weekend shifts per month)NewtownabbeyWho are we?At Henderson Group, we are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024.We're a family-owned, ambitious team that cares about our people and the community in which we live.A look into the roleHenderson Retail is the largest organisation to be awarded Investors in People Platinum in Northern Ireland.The IIP framework recognises people management excellence and our commitment to investment in people. Our brand includes SPAR, EUROSPAR and ViVOXtra.Our dedicated store teams are award winning, including accolades such as 'Independent Retail Chain of the Year' at The Grocer Gold Awards 2024.The Purpose of the RoleWorking as part of the Retail Audit Team, the Retail Auditor will play a key role in providing assurance to Senior Management that our stores are operating as expected, that key financial and operational controls are in place and functioning in a satisfactory manner from a risk and control perspective.Working as Retail Auditor you will:
  • Conduct quarterly audits of stores using a detailed audit programme to evaluate internal controls on operations, security, and safety.
  • Collaborate with store colleagues to develop and agree on recommendations addressing audit findings.
  • Provide clear audit summary reports, including findings, recommendations, and actions with timelines, to Store and Area Managers.
  • Track, follow up, and document the implementation of audit recommendations.
  • Escalate overdue recommendations or critical operational issues, such as serious security concerns or potential fraud, to Senior Management.
  • Contribute to monthly audit activity reports for submission to the loss Prevention Manager
  • Assist in planning and scheduling audits to ensure comprehensive coverage of retail locations.
  • Support the ongoing improvement of the retail audit programme and related risk tools.
  • Conduct audits or investigations on specific themes or risks, including fraud, as directed by the loss Prevention Manager.
  • Provide tailored support and training to Store and Area Managers through workshops or individual sessions.
  • Undertake additional projects as assigned by the Manager.
  • Contribute to continuous process improvement
Skills for SuccessJoining us as Retail Auditor the minimum criteria you'll need is:
  • A minimum of GCSEs (or equivalent) including English and Maths
  • A minimum one year of experience in a retail team leader role (or higher), or in a loss prevention position
  • Competent in using Microsoft Office applications, particularly Excel.
  • Holds a full, valid UK/EU driving license.
The Attributes you'll need include:
  • Demonstrated capability to build and maintain strong professional relationships.
  • Strong commercial awareness and business acumen.
  • Outstanding interpersonal and persuasion skills.
  • Highly self-driven with the ability to independently manage workloads.
  • Collaborative team member with proven leadership abilities.
  • Exceptional communication skills, both verbal and written.
It is Desirable if you have:
  • Experience of EDGEPoS back-office systems
  • Experienced in retail management
  • Familiar with retail legislation and compliance
  • Skilled in conducting audits
Are we right for you?As part of this role, it will be important that you feel aligned with the values that we live and work by.Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.The RewardThe impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. In the last year Henderson group staff and retail stores raised over £1 million for charity partners.We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.Benefits include market competitive salary, bonus, employee assistance programme, social club, Reward Gateway Employee Recognition & Discount Scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.The successful candidate will work 36.5 hours per week, 5 days out of 7 including a minimum of two weekend shifts per month (Saturday & Sunday). This is not a hybrid role.If you'd like to speak with us before making your application, our Talent Acquisition Specialist - Joanne McClelland would be happy to have a confidential chat with you about the role on offer - email joanne.mcclelland@henderson-group.com to get in touch.Completed applications must be submitted online by midnight on Sunday 7th September 2025We are an equal opportunities employer.

Henderson Group