Head of Audit Application & Change
- London
- Permanent
- Full-time
- Actively participate in the development and implementation of the long-term vision, strategy and target operating model of Integrated Application Control and Change and Transformation coverage within Internal Audit.
- Create a culture of high performance and continuous improvement. Set high standards of performance and behaviour for self and the team;
- Be open to new ideas and approaches, foster a change mind-set and empower the team to try new things and experiment;
- Demonstrate personal leadership and engagement that shows a vision for your team
- Demonstrate curiosity – seek out new experiences, ideas and knowledge, seek feedback and learn new things to develop. Learn from mistakes in the organisation and the industry; and
- Work with Global IT Audit Leadership to drive the development and implementation of global audit coverage strategies.
- Responsible for developing and implementing a risk-based audit plan for Integrated Application Control and Change and Transformation, aligned with the overall internal audit strategy and MUFG’s risk appetite.
- Responsible for demonstrating strong accountability and responsibility for the delivery of the portfolio of audits and issue management/validation for the assigned portfolio on time and within EMEA Internal Audit’s KPIs.
- Responsible for dynamically managing the portfolio audit plan considering whether it remains relevant throughout the year, proposing changes as appropriate.
- Responsible for leading and managing a team of IT and Change Auditors responsible for conducting comprehensive audits of Integrated Application Control and Change and Transformation controls across MUFG’s EMEA operations.
- Responsible for staying current on emerging risks and best practices in Integrated Application Control and Change and Transformation controls.
- Responsible for designing and executing complex IT audits, utilising a combination of data analysis, automated auditing tools and manual testing procedures.
- Responsible for evaluating the effectiveness of business application controls as part of integrated audit coverage; and for evaluating the effectiveness of project and change related controls as part of change audit coverage.
- Displays a sense of urgency to complete tasks within short turnaround times
- Responsible for holding the team accountable for non/late delivery of required tasks or quality.
- Communicate effectively with business stakeholders across the EMEA region at all levels, including senior management and IT leadership.
- Clearly document audit findings, recommendations, and action plans in a concise and professional manner.
- Present audit results and recommendations to senior management in a clear and compelling way.
- Monitor the implementation of agreed-upon management action plans and track progress towards remediation.
- Embed the agile framework to improve frequency and quality of stakeholder interaction during audits and have the teams raise issues as they go;
- Share feedback from industry network and other external sources
- Influence enterprise-wide change within the organisation and provide insights on industry risk and control best practices and emerging risks
- Identify specific opportunities to partner with stakeholders to demonstrate impact and influence. Influence tangible outcomes and raised standards of controls and behaviours in the Stakeholders Control Environment.
- Provide assurance on strategic changes within MUFG and areas of Regulatory Focus.
- Develop a high performing team through quality of performance and talent management, motivation and inspiration of staff.
- Promote a positive workforce culture and take accountability for actioning employee survey results.
- Collaborate with other directors and ExCo to deliver the MUFG Audit Vision and Strategy, and a united vision to our people. Create a common employee experience;
- Be fully accountable for driving an output-orientated culture through flexibility with hybrid working, embracing new ways of working (inc MS Teams) and ensuring 3 day required office attendance;
- Drive and create a safe working environment that upholds MUFG and EMEA Internal Audit culture principles
- Flex communication and managerial style to more effectively build relationships within the team and with stakeholders;
- Create trust with staff, role model vulnerability and act on feedback in the right way to facilitate upwards feedback;
- Be accountable for the line management of all staff allocated to your portfolio team, including those delegated to more junior staff members;
- Be a role model line manager through regular high-quality career focused 121s and constructive feedback, delivering the tough messages promptly when required;
- Actively coach others and enable employee development;
- Minimum 10 years of experience in IT audit, Change audit or a related field.
- Proven leadership experience in managing and motivating teams to achieve results.
- Proven experience of operating in a similar role/capacity in Financial Services, in particular with a Corporate and Investment Banking and/or Global Markets business.
- Demonstrable understanding and awareness of the regulatory environment applicable to MUFG’s operations in the EMEA region.
- In-depth knowledge of IT governance, risk management frameworks, and IT control frameworks (e.g., COBIT, COSO).
- Strong understanding of business application control principles.
- In depth knowledge and understanding of organisational change governance and project management and delivery principles.
- Experience with IT audit methodologies and tools.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Experience of conducting audits in both Technology and Change domains.
- Experience with IT control frameworks such as Cobit and ITIL.
- Experience with principles and practices of change management.
- Proficiency in using data to support effective business decision making.
- Demonstrable ability to build and lead high-performing teams.
- Experience in coaching and mentoring staff to develop their technical and professional skills.
- Demonstrable project management capabilities with the ability to oversee multiple audit engagements simultaneously.
- Demonstrable IT audit and Change credentials, e.g. CISA, CIIA etc
- Qualifications relevant to the Financial Services industry, Technology (specific to governance, risk management, control, cyber security and infrastructure risk management) and/or Internal Audit.
- Excellent communication skills
- Results driven, with a strong sense of accountability
- A proactive, motivated approach.
- The ability to operate with urgency and prioritise work accordingly
- Strong decision making skills, the ability to demonstrate sound judgement
- A structured and logical approach to work
- Strong problem solving skills
- A creative and innovative approach to work
- Excellent interpersonal skills
- The ability to manage large workloads and tight deadlines
- Excellent attention to detail and accuracy
- A calm approach, with the ability to perform well in a pressurised environment
- Strong numerical skills
- Excellent Microsoft Office skills
- A confident approach, with the ability to provide clear direction to your team
- Excellent managerial/leadership experience
- The ability to lead a high performing team
- A strategic approach, with the ability to lead and motivate your team
- The ability to articulate and implement the vision/strategy for the EMEA Internal Audit department