Senior Contracts Manager

NHS

  • London
  • £61,631-68,623 per year
  • Permanent
  • Full-time
  • 16 days ago
Senior Contracts ManagerSecondment - 12 Months | Full Time | Flexible WorkingAn exciting opportunity has arisen to join the Digital Services team at Croydon University Hospital as a Senior Contracts Manager on a 12-month maternity cover. This pivotal role will act as the lead within Digital Services, with responsibility for a wide range of strategic and operational activities. The postholder will drive business development by ensuring a comprehensive digital Procurement Plan is created, implemented, and maintained. They will work closely with colleagues across the digital portfolio, digital services, cyber security, and CXIO teams to identify and manage a robust pipeline of procurement activity for the Trust.A key part of the role will be developing partnerships with external stakeholders, including the South West London Integrated Care digital team, One Croydon Alliance, the Acute Provider Collaborative, and other projects. The successful candidate will also manage third-party contracts and licensing requirements across all digital systems. Additional duties include developing and maintaining Service Level Agreements outlining IT services to third parties, reviewing and setting digital tariffs, and providing input into software audits, budget planning, cost management, and forecasting.Other responsibilities include FOI responses, maintaining the asset/contracts register, and overseeing purchase orders and invoice management.Interview Date: TBCMain duties of the jobThe postholder will lead the maintenance and management of the Digital Service contract/ information systems register, ensuring that for each contract the Trust has a full suite of information to meet contractual, financial, NHSE and other mandated requirements (such as the requirement for suppliers to demonstrate compliance with Cyber Essentials +).The postholder will be the subject matter expert in software licensing, including for Microsoft products and a range of other small, medium and large contracts currently in place, to be retired, or to be introduced.The post holder will lead on ensuring compliance and accurate reporting with agreed contractual specifications, driving process, contract and financial efficiencies across contracts and licenses in conjunction with the trust procurement, finance and other departments.The postholder will also lead for the IT department on the developmental, maintenance and monitoring of an IT Service catalogue, in partnership with the Deputy Director of Digital Services. In leading on this, the postholder will ensure that a tariff for all areas of support is in place, maintained and updated on a regular basis,The postholder will be responsible for ensuring that Digital Services comply with the Trust's Standing Orders and Standing Financial Instructions in all matters.The postholder will work with senior managers within the IT department to advise, guide and support them in managing solutions needed to deliver their service areas.About usCroydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.Our experienced district nursing teams, Allied Health Professionals and community matrons look after for people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.Join us and be a part of the team that is making Croydon proud.DetailsDate posted19 August 2025Pay schemeAgenda for changeBandBand 8aSalary£61,631 to £68,623 a year pro rata per annum incl HCAS (outer)ContractSecondmentWorking patternFull-time, Flexible working, Home or remote workingReference number199-7250897-FM-MT-AJob locationsCroydon Health Services NHS Trust, Croydon University Hospital530 London RoadLondonCR7 7YEJob descriptionJob responsibilities***Please see the attached supporting document which contains more information about the role in job description and person specification*** Job descriptionJob responsibilities***Please see the attached supporting document which contains more information about the role in job description and person specification***Person SpecificationEducated to Masters degree level or equivalent experience in contracts, licensing and SLAsEssential
  • Demonstrable experience and/Proven qualifications in contracts management, specifically Digital Services/Applications
Desirable
  • MCIPS Degree or similar
Previous ExperienceEssential
  • oSignificant customer service experience o Proven financial background and budget management; Strong attention to detail and ability manipulate complex financial data;Experience of contractual procurement frameworks within public sector oExperience in Microsoft licensing methodologies oExperience in developing IT tariffs for services oExperience of developing service schedules and specifications oExperience of developing contract summaries, and performance reports oExperience of leading supplier contract meetings, including analysing performance reports oExperience of enacting contract penalty clauses oSignificant experience of working with information asset owners, ensuring that they understand, comply with and provide evidence of contract management best practice oDetailed understanding of contractual mandatory requirements, such as those set out within NHS Digital's Data Security and Protection Toolkit or other similar frameworks/mandates oExperience of managing license usage, and re-harvesting where required oSignificant experience of using web portals or similar capabilities to manage utilisation oExperience of commissioning and using license management solutions oExperience of using a range of procurement frameworks, including the LPP, G Cloud etc oExperience in leading complex contractual negotiations
Desirable
  • Working in the similar roles for more than 2 years
Practical Understanding of IT/Digital ServicesEssential
  • Must have worked in IT/Digital/Technology previously. Excellent IT skills, including knowledge of information asset registers, systems, software, hardware. Practical understanding of IT jargon and concepts of ITIL and service management, oprations.
Desirable
  • ITIL v4 foundation
Person SpecificationEducated to Masters degree level or equivalent experience in contracts, licensing and SLAsEssential
  • Demonstrable experience and/Proven qualifications in contracts management, specifically Digital Services/Applications
Desirable
  • MCIPS Degree or similar
Previous ExperienceEssential
  • oSignificant customer service experience o Proven financial background and budget management; Strong attention to detail and ability manipulate complex financial data;Experience of contractual procurement frameworks within public sector oExperience in Microsoft licensing methodologies oExperience in developing IT tariffs for services oExperience of developing service schedules and specifications oExperience of developing contract summaries, and performance reports oExperience of leading supplier contract meetings, including analysing performance reports oExperience of enacting contract penalty clauses oSignificant experience of working with information asset owners, ensuring that they understand, comply with and provide evidence of contract management best practice oDetailed understanding of contractual mandatory requirements, such as those set out within NHS Digital's Data Security and Protection Toolkit or other similar frameworks/mandates oExperience of managing license usage, and re-harvesting where required oSignificant experience of using web portals or similar capabilities to manage utilisation oExperience of commissioning and using license management solutions oExperience of using a range of procurement frameworks, including the LPP, G Cloud etc oExperience in leading complex contractual negotiations
Desirable
  • Working in the similar roles for more than 2 years
Practical Understanding of IT/Digital ServicesEssential
  • Must have worked in IT/Digital/Technology previously. Excellent IT skills, including knowledge of information asset registers, systems, software, hardware. Practical understanding of IT jargon and concepts of ITIL and service management, oprations.
Desirable
  • ITIL v4 foundation

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