Housing Management Coordinator

Home Group

  • Newcastle
  • £25,838 per year
  • Permanent
  • Full-time
  • 8 days ago
Property ManagerNewcastle upon TynePermanent, Full Time (37.5 hpw)£25,838 per annumWe can't sponsor you due to certificate limits. We review this regularlyHome, a place where you belongCome and enjoy a career with one of the UK’s top employers for wellbeing, diversity and inclusion and join us as our Property Manager.You’ll be helping our customers with complex needs live safely, maintain their tenancies and feel proud of their homes.With a supportive, flexible culture and a strong commitment to people, communities and sustainability, Home Group is the place where you can build a future to be proud of.What’s in it for you?
  • 34 days leave, pro-rated (including bank holidays and a “me day”)
  • Paid time off for volunteering
  • Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
  • Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
  • Career path with development and an excellent training package
  • Excellent benefits and rewards including supermarket discounts and travel expenses
Colleagues really matter to us, that’s why we’re the 10^th Best place in the UK for Wellbeing.Typical day as Property ManagerWorking for one of UK's top ten Great Places to Work, you will…
  • Managing rent accounts, tenancy issues and formal actions when required, ensuring policies and procedures are followed.
  • Conducting property inspections, monitoring repairs and maintenance, and liaising with contractors to keep homes safe and welcoming.
  • Supporting customers to maintain communal areas and personal spaces while encouraging independence and pride in their home.
  • Coordinating with support colleagues and third-party providers to meet Service Level Agreements and resolve issues quickly.
  • Recording property and tenancy information, preparing reports, and keeping systems up to date.
  • Responding to queries from customers, colleagues and neighbours, using initiative to solve problems while maintaining professional boundaries.
You have
  • Experience in housing or property management, or transferable skills from a related sector, with confidence to manage tenancies effectively.
  • Ability to build strong relationships with customers, colleagues, contractors and partners, working positively and assertively when needed.
  • Knowledge of housing law, tenancy agreements, rent collection, void management and basic property maintenance standards.
  • Confidence to work independently, manage your own time and caseload, and use initiative to solve problems calmly.
  • IT skills for email, databases and property systems, with a willingness to learn new tools on the job.
  • Flexibility for working hours and travel across properties
We will need you to have an Enhanced Disclosure Check through the Disclosure and Barring Service which we’ll pay for.A place where you belongGreat things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!Find out moreClick APPLY NOW to see our Property Manager Job Description, (known internally as Housing Management Coordinator) find out about us and for help to apply. Roles may close early, so don’t miss out! You can also check out our benefits on our website. If you need any adjustments to help you in the process, email us at recruitment@homegroup.org.uk

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