Job Category: Business Support & AdministrationJob Description:The Service & Team:The Together for Families directorate provides support to children and families within the county.The Role:Would you like to do a job that makes a difference, whilst using your skills, experience and compassion to support our Health Visiting and School Nursing Teams?Would you like to work for a service who has the following values embedded into everything that we do:
Compassion
Honesty & Integrity
Trusting & Being Trustworthy
Fairness & Respect
Openness & Collaboration
We have a permanent full-time (37 hours) vacancy for a Business Support Assistant whose primary role will be to support the work of the Health Visiting and School Nursing Teams within East Cornwall. This includes St Austell up to Saltash/Torpoint. The role supports clinical colleagues and ensures timely communications with service users and partner agencies. It will involve a combination of office and home working, including supporting operational colleagues at Family Hubs.The successful applicants will need to be able to deliver or assist in the delivery of a range of administrative tasks which will include the use of spreadsheets, the mail merging of documents, the inputting and updating of information on a Case Management system, diary management, arranging meetings, note-taking and the booking of training for staff. This role is very varied but full support and training will be given.Whilst the location/work base for this role will be specified, our evolving ways of working means that the role may require you to work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.Working Pattern:Monday to Friday 9am to 5pmWhat you'll need to succeed:Applicants should have 4 GCSEs (A-C) or equivalent, including English and Maths and have excellent communication and keyboard skills. Experience of working in an office environment would be an advantage.You will have excellent interpersonal and communication skills, with the ability to liaise appropriately with all levels of staff, service users and other agencies. A professional approach applying discretion and diplomacy is essential. We also require flexibility and the ability to enjoy the challenge of working as part of a busy team, producing good quality, accurate outputs whilst often working to deadlines.Please read the role profile for the full details of this role attached below in this advertWhat you'll get in return:Cornwall Council's ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.Our core employee rewards and benefits include:· a competitive salary.· a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions· a generous annual leave entitlement with the potential to purchase additional leave.· A national award-winning employee health and wellbeing programme· Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.Additional Information:Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.The full role profile is attachedWe recommend saving a copy of this to refer to if you are invited to an interview.For more information or an informal chat about the role please contact Kathryn Almond on kate.almond@cornwall.gov.ukInterviews will be held on Tuesday 7th October 2025 at Looe Family Hub, Trewint Crescent, East Looe, PL13 1ETApplication ProcessPlease attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as 'Application' on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here - .Please note that applications cannot be edited after they have been submitted, please contact if you have any queries or require assistance with your application.Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.About Us:Cornwall Council deliver services to more than half a million local people and over five million visitors a year.We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - .Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It's a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
