
Design Lead- - Salesforce Education Cloud- Student Systems Implementation
- London
- £500-550 per day
- Permanent
- Full-time
- Location: London, Greater London, England
- Salary: £500 - 550 per day
- Category
- Sector:
- Contract type Contract
- Consultant: Aaron Kiddell
- Strong experience in design leadership for large-scale transformation or CRM/ERP/student systems programmes.
- Demonstrable knowledge of the student lifecycle and academic business processes in Higher Education.
- Working knowledge of Salesforce Education Cloud, Canvas LMS, or similar platforms.
- Experience with SITS (Tribal) including knowledge of its data models, integration points, and student records lifecycle.
- Experience managing or working with business analysis functions, with a hands-on approach to requirements gathering and refinement.
- Strong stakeholder management and facilitation skills - able to work across business, IT, and supplier landscapes.
- Excellent understanding of Agile delivery practices, including design sprints, iterative delivery, backlog grooming and user stories.
- Skilled in producing design artefacts (e.g., journey maps, process flows, user stories, wireframes) and using tools like Lucidchart, Miro, or equivalent.
- Knowledge of Higher Education regulatory requirements, HESA reporting, and GDPR compliance.
- Experience with Salesforce HEDA, student communities, or AI/automation use cases in education.
- Understanding of UX/UI best practices, accessibility standards (WCAG), and student engagement strategies.
- Familiarity with Azure Integration, API-first designs, and identity management (SSO).
- Exposure to Canvas LMS implementation or integration with CRM/student platforms.
- Experience working in multi-vendor environments and within public procurement frameworks (G-Cloud, SUPC, LUPC).