
Sales Director, Priority Mortgage
- Georgetown, Renfrewshire
- Permanent
- Full-time
- Lead, mentor, and manage a team of mortgage sales professionals, fostering a high-performance culture.
- Set clear performance expectations, provide regular feedback, and conduct performance reviews to ensure team members meet and exceed their targets.
- Develop and implement training programs to enhance the skills and knowledge of the team.
- Encourage collaboration and teamwork, promoting a positive and motivating work environment.
- Source prospective clients (Personal, Priority, and Business Banking) for mortgage loans through alliances with real estate agents, mortgage brokers, developers, and lawyers.
- Understand client needs for mortgage financing, structure proposed solutions, and close sales following credit approval.
- Identify and uncover clients' other financial needs and refer relevant retail and wealth products.
- Collaborate with Employee Banking (EB) and segment teams to integrate mortgage offers into corporate offers as part of cross-sales activities.
- Ensure adherence to relevant policies, including call reports, customer appointments, and pipeline management, to ensure timely completion of the end-to-end mortgage process.
- Conduct regular scheduled visits and maintain constant engagement with all dealers, developers, and mortgage brokers in alignment with the country engagement model and strategy.
- Monitor and manage the team's sales pipeline to ensure consistent and efficient processing of mortgage applications.
- Proven experience in mortgage sales, with a strong track record of achieving sales targets.
- Demonstrated leadership experience, with the ability to manage and inspire a team of sales professionals.
- Excellent understanding of mortgage financing products and services.
- Strong interpersonal and communication skills, with the ability to build and maintain relationships with key stakeholders.
- Ability to analyze client needs and provide tailored financial solutions.
- Knowledge of risk management practices and regulatory requirements in the mortgage industry.
- Strong organizational skills and attention to detail.
- Minimum Diploma in any field
- Minimum of 5 years of experience in the mortgage industry, with at least 2 years in a leadership or supervisory role.
- In-depth knowledge of mortgage products, services, and regulatory requirements.
- Strong leadership and people management skills.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work under pressure and meet tight deadlines.
- Proficiency in MS Office applications.
- Leadership and team management
- Customer-focused
- Strong analytical and problem-solving skills
- Effective communication and interpersonal skills
- Attention to detail and high standards of accuracy
- Ability to motivate and inspire team members
- Strong organizational and time management skills
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.