Payroll and Benefits Process Specialist

• In this role, you will be responsible for executing on one or more Payroll & Benefits process.

• Develop an in-depth understanding of Payroll & Benefits systems, processes, and legislative rules.

• This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed.

• Identify and resolve operational issues and support process improvement.

• Promote "Best in Class" service while developing effective relationships and working cross functionally with internal teams and suppliers.

• Individuals who are responsible for the quality delivery of multiple payroll & benefit processes and service to the businesses.

• Manages benefit/payroll queries from employees, managers and HRM's in a timely, and professional manner.

• Correctly administers benefit/payroll processes.

• Manages service delivery metrics in relation to outsourced benefits/payroll. Includes those who lead Payroll & Benefits Service Delivery teams, and/or the operations for such teams. Mostly used in Shared Service teams, but can be found in Business teams.

• Broadening knowledge of theories, practices and procedures in own discipline to execute functional policy/strategy; still developing functional knowledge and skills.

• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.

• May have some autonomy to make decisions within a defined framework.

• Resolves issues in situations that require good knowledge and judgement within established procedures. Consults more senior team members for issues outside of defined policy/parameters.

• A job at this level requires good interpersonal skills.

Adecco