Head of Maintenance
- Burton upon Trent, Staffordshire
- £13.89 per hour
- Permanent
- Full-time
- Ensuring the accommodations, facilities, and common areas in the Resort are well-maintained and meet company standards for functionality and appearance and being able to improve how they look, occasionally collaborating closely with Purchasing and Construction on projects
- Coordinate and plan accordingly, ensuring that our workforce is sufficient, having enough employees to meet all our maintenance needs daily
- To ensure all relevant administration is completed accurately and on time maintaining up to date records and files
- Conduct emergency ad hoc maintenance in a timely manner, as and when required including emergency calls out of hours
- Undertake regular performance management techniques with all team members to ensure they have the vital skills to provide an efficient maintenance service
- Explore new ways of work systems within the department in order to improve the service provided and/or reduce overall costs
- Maintain in-depth knowledge of all resort systems and operations
- Tour the property daily; perform regular weekly inspection of units and the property to ensure an outstanding quality for owners and guests is adhered to
- Coordinate and supervise special projects, to include renovations and remodels throughout the property in conjunction with Corporate Construction and Purchasing
- Relevant management experience with the ability to lead and mentor a team and identify training needs. Excellent interpersonal, communication and analytical skills
- Proven understanding of timeshare or hotel operations
- Computer proficiency in Microsoft Office. Also usage of well-known systems or an ability to demonstrate the use of tailored in house systems and experience of working with technology, iPads, hand held technology etc and related applications
- Detail oriented. Start projects and finish them to the agreed time frame
- Work with a safety management system - fire safety, fire marshal experience, water testing
- Leading on site projects in parallel to their normal job
- Demonstrate experiences of transferable skills (plumbing, electrics and carpentry)
- Previous experience in a leisure/hospitality based function with recreational water facilities
- Multi-property experience
- You display a genuine passion for your work, readily embrace new tasks, and actively contribute to team conversations, sharing ideas and experiences
- Engaged, innovative and full of energy whilst being inspiring and personable!
- Proactive, organised and flexible with shift patterns
- Participation in our resort privilege program, providing access to exclusive employee discounts throughout Europe
- Opportunity to earn referral bonuses through our referral program
- Generous holiday entitlement, allowing you to recharge and enjoy quality time with loved ones
- Access to our Employee Assistance Program (EAP), providing confidential support and guidance
- Free parking, ensuring convenience and ease during your workday
- Utilisation of our modern leisure facilities, promoting a healthy work-life balance
- Uniform provided, ensuring a professional and polished appearance
- Phenomenal training opportunities, enabling you to continuously develop and enhance your skills
- Perks at Work Membership, granting you access to discounts on various products and services